Jon Gallagher Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, United States

Strategic Client Management: Excelling in managing over 35 high-value client accounts, ensuring top-tier service and fostering enduring business relationships. Collaborative Project Involvement: Work in tandem with project managers and procurement specialists, providing vital client insights to guide procurement decisions and project directions. Sales Excellence: Demonstrated outstanding sales acumen by achieving 150% of the 2023 annual sales target, showcasing proficiency in understanding and meeting client needs. Client-Centric Solutions: Proactively identify and articulate client requirements to internal teams, ensuring tailored solutions that enhance client satisfaction and operational success. Innovative Problem-Solving: Known for innovative approaches in addressing client challenges, significantly contributing to Technology Lab's reputation as a cutting-edge solutions provider. Team Collaboration and Support: Foster a collaborative team environment, liaising between clients, project managers, and procurement specialists to ensure cohesive project execution and client satisfaction.

Nashville, Tennessee, United States

Directly responsible for inventory management resulting in zero serialized product loss.Elevated location sales over 30% by driving operational efficiencies and building excellent customer rapport.Monitor over $10,000 in cash deposits daily, increasing accuracy and eliminating discrepancies.Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.Managed employee schedules and delegating assignments to meet coverage and service demands.Responsible for several employees attaining top 10% in region for sales and winning the Elite Award.Increased location Net Promoter Score from an average of 40 in 2021 to an average of 75 in 2022.Lead several monthly market wide meetings to demonstrate new product launches and successful sales techniques.

Nashville, Tennessee, United States

Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies.Decreased customer wait time by 25% by creating and implementing new check-in and repair process.Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.Completed regular inventory counts and reduced inventory discrepancies by 12%.Mentored team in applying effective sales techniques to increase year over year profit by 15%.Successfully launched a subscription based repair service that broadened store revenue by 30% from 2019 to 2020.Overhauled onboarding process resulting in a 15% reduction in training time and heightened employee retention rate.

Consistently achieved 130% to sales goals, growing product market share by 10% and product sales by over 35%Developed and executed high level sales presentations as well as both internal and external product training workshops.Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues. Maintained up-to-date knowledge of competitor products and pricing in market served.Spearheaded launch of new products exceeding quarterly sales goals by 30% while staying 10% under projected budget.

Brookings, South Dakota

Directly responsible for 20% growth in location sales through implementation of biweekly individual sales performance auditing and one on one coaching.Conducted orientation sessions and organized on-the-job training for new hires.Created new training process that reduced training time for new hires by 25% and increased employee retention.Evaluated trainee performance to provide individual coaching, tools and constructive feedback.Spearheaded product inventory process that reduced inventory discrepancies by 30%.Consistently exceeded individual sales targets by 120%.Received President's Club Award in 2016 for achieving the top 10% of company wide sales.