Mike Warren Email & Phone Number

Rochester, Ny, Us

Rochester, Ny

Build responsive websites for clients and assist with content.Assist in social media efforts.Provided SEO services.Assist larger marketing agencies with programming services for their clients.Identify and pursue new business opportunities in the digital signage market.Develop and implement marketing strategies for potential clients to increase theirbrand awareness.Research and stay updated on the latest trends and technologies in the digitalsignage market to provide innovative solutions to clients.

I started out at this company with the purpose of converting their marketing efforts todigital, which I did successfully. Being the first member of the in-house creativedepartment, I started out as the flash developer. By the time the creative departmentgrew to 8 people, I earned the title of Creative Technologist.Worked with Rich Media Providers (Eyeblaster, Pointroll and Unicast) to effectivelyintegrate rich media/microsite advertisements/flash banners, I created, withMacromedia (now Adobe) tools.Integrated databases to assist with reporting analytics for internal companycampaigns for clients.Assisted in orchestrating storyboards for multiple campaigns at a time.Companies worked on include, but not limited to: Excellus Blue Cross, Kodak,Carestream, Constellation Brands, State Farm and Bausch & Lomb.First employee in company history to win an ADDY award for the company. It wasfor a homepage takeover for Carestream. It showed off the mobility of their, nowaward winning, mobile MRI machine.Developed innovative solutions to improve the user experience of digital marketingcampaigns, leveraging the latest technologies and industry best practices.

Rochester Ny

I started out as an SQL programmer, building automatic queries for nurse practitioners to use in their existing systems. During free time on the job, I built a company intranet out of notepad. It inspired my Boss to purchase Adobe tools and make me a webmaster.● Built custom flash based intranet from the ground up.● Developed a series of online applications, on the intranet, that helped all departments carry on certain daily functions electronically.● Created / Integrated LMS, with the intranet, providing advanced custom reporting features through a flash interface.● Constructed external website and worked with white-hat hacker companies to secure it.● Trained all managers to update content on the intranet themselves.● Wrote technical HELP documentation for all the interfaces I built.● Built online, Fee Scedule, calculator that calculated a Doctors visit fee automatically given the inputs: region, type of provider, coverage, and treatment code. Built relational database to combine medicare, medicaid and premiuim health databases on backend that the calculator can query.

Fairport, Ny

Provided support for both hardware and software, interfacing with laboratoryanalyzers from Bayer, Bristol Myers, GlaxoSmithKline, etc.Setup and held conference calls between laboratory, LIS, and analyzer vendors tocome up with a solution for proper data transfer.Obtained government clearance via FBI, for remote access to VA hospital networksand other systems.Supported/streamlined microbiology laboratories across seas(remotely) forSecurity Forces Hospital in Saudi Arabia to GE in Kuwait.Developed and maintained technical documentation for laboratory analyzers andsoftware systems, including user manuals, troubleshooting guides, and standardoperating procedures.Collaborated with cross-functional teams to identify and implement processimprovements for laboratory analyzers and software systems, resulting in increasedefficiency and productivity.

Coudersport, Pa

- Handled escalated calls from tier 1 techs effectively and efficiently through the use of proactive customer service and call control techniques- Resolved customer problems with their high speed data service by directing the customer through a series of troubleshooting steps - Worked with and manipulated the customers’ local server- Scheduled appointments for a Field Service Technician to go to the customers’ location when necessary

B.S., Computer Science

Activities and Societies: Rugby.

A.A.S, Computer Information Systems

Activities and Societies: Track and Field