Madia Wilder Email & Phone Number

Austin, Texas, Us

Santa Clara, Ca, Us

● Spearheaded Responsible Artificial Intelligence (AI) demos focused on Breast Cancer Detection and Loan Default Predictiono Demos provided Sales Engine a visual medium to open conversation regarding potential applicationo Exhibited at AIDevSummit by engineering team providing a visual aid to discussion and talking points● Created full demo for Nuclear Waste proof of concept showcasing DataTrails capabilities and business advantageso Provided technical diagrams showcasing connection without connectivity to the “outside world”● Utilized Jupyter Notebooks to demonstrate DataTrails features to developers (publicly available through GitHub)o Provided copy and paste examples technical resources can execute and use in their integrations

Austin, Tx, Us

● Moved clients to new deployment model reducing upgrade time from hours (in some cases days) to 1-2 hours in total● Drafted documentation for new deployment process for all implementations across five different departmentso Implementation Engineers were provided clear and concise instruction on project implementation for the first time● Affected effective change as a resource and advocate for team members acting as conduit for issues or concerns

Austin, Tx, Us

● Configured digital banking for premier clients including heavy SQL configuration and both internal external technical guidance● Collaborated with development teams on component updates and mentored Implementation Engineers during implementation ● Implemented Zelle (new feature) for premier client allowing transfer of money including outside internal funds transfer● Resolved tickets for projects across the team reducing backlog and enabling colleagues to focus on project deliverables

● Partnered with client stakeholders to understand the needs/wants/desires and map those to Vertify Understand API requirements● Created documentation on new development, high-level estimates, and implementation processes and procedures● Helped new Vertify clients understand and identify best approach to Sales and Marketing application integration

Minneapolis, Mn, Us

● Guided customers during onboarding into the Datica platform including translating needs and wants of the business into reality● Owned customer-facing communication and provided a “one-stop shop” through Zendesk limiting unnecessary e-mail traffic● Enhanced documentation to reflect current information, provide ease of access to information, and assist with onboarding● Supported clients in understanding front-end and back-end technologies and how well they fit within a containerized environment● Obtained an understanding of regulations such as HIPAA, to comply with privacy measures

Beaverton, Oregon, Us

● Oversaw execution and delivery of technical project focused on test automation for Nike to automate roles within Manhattan WMS● Employed Agile methodology, facilitated standups and sprint cycles along with tracking tasks and responsible parties● Acted as single channel for all project-related escalations including creating a “game plan” for escalations and follow-up● Monitored progress, workforce efforts, resource allocations, and addressed constraints, dependencies, and external resource needs

Melbourne, Victoria, Au

● Directed implementation of the PaperCut platform in various environments, business policies, and printing habits● Translated technical aspects into actionable instructions or language for nontechnical stakeholders and colleagues● Played a pivotal role as the pre-sales technical contact for North America, South America, and other regions● Represented PaperCut at conferences including LabMan, CETPA, ISTE, and TCEA providing prospects with a “real life” contact

Austin, Tx, Us

● Led technical and Project Management resources within the Project Service team in installation and configuration efforts● Expanded technical knowledgebase through code reviews in SQL and Python and updated C# code for real-time data extraction● Key resource for complicated, sensitive, short timeline, or out-of-the-box projects helping bring these projects to successful delivery

Austin, Tx, Us

● Utilized SQL to configure online banking environment, C# to update adapter code, and Python to create import process● Effectively fixed issues and helped to define previously undefined project issues for clients to resolve challenges● Bridged the divide between departments to improve communication, connect Cross Sells and Data Services, and set up training

Austin, Texas, Us

● Evaluated incoming requests, researched feasibility, quoted requests, and provided estimates on completion time for projects● Stewarded customer acceptance testing along with any modifications as well as team building and new services implementation● Worked with multiple technologies including JavaScript coding, SQL Queries/Custom Reporting, and XML/API Integration

● Supported Bank of America in creating/developing tagging specs, consulting on tagging of web pages, and application testing● Provided Bank of America with a single portal for tagging consultation/techniques for pages developed in HTML or JavaScript

Charlotte, Nc, Us

● Prioritized multiple simultaneous implementation and configuration projects involving the Works application ● Collaborated with bank partners to ensure correct resources and data were available to deliver the implementation as expected● Created custom converters using VBA for both existing and new clients within the Works application● Defined clear/concise documentation to outline engagement process, SLAs, deliverables, timelines, and expectations

Charlotte, Nc, Us

● Prioritized multiple simultaneous implementation and configuration projects involving the Works application ● Collaborated with bank partners to ensure correct resources and data were available to deliver the implementation as expected● Created custom converters using VBA for both existing and new clients within the Works application● Defined clear/concise documentation to outline engagement process, SLAs, deliverables, timelines, and expectations

Round Rock, Texas, Us

• Managed development, installation, and maintenance of global messaging infrastructure for Dell.• Directed support for internal Dell sites such as Remedy and Project Office Connector.• Functioned as project manager / logistics manager for internal Dell server moves, decommissions, patches (DB and OS), and application moves.• Supported, developed, and maintained messaging infrastructure for Dell's shipping application / program.Selected Accomplishments• Maintained data integrity via SQL database for all project managers, which enabled PMs to deliver concise weekly reports and presentations to upper management.• Supported $34 billion shipping infrastructure. • Supported production SQL database without crashes or loss of data integrity.• Supported multi-million dollar messaging infrastructure which supported global online buying.

Bachelors Of Science, Computer Science

Education record