Mitchell Watkins Email & Phone Number

Washington Dc-Baltimore Area, United States

- Develop and maintain strategic communications materials such as press releases, SharePoint sites, emails, and other systems to maximize stakeholder engagement and guide successful implementation of IT managed services for the Coast Guard- Analyze proposed enterprise-wide program schedules in MS Excel and MS Project to identify timeline changes, gaps, and critical dependency phases for the length of the 7 year program and ensure timely execution of managed services that aligns with prior agreed timelines- Build process flows in Excel and Visio to codify technical monitor surveillance and reporting processes to ensure reliable performance ratings, contract invoicing, and product line quality assurance- Brief senior stakeholders on high profile program milestones and lead meetings with client staff to establish a successful organizational transition to the new workforce model and contractor led IT service environment- Create and maintain program wide deliverables tracker to provide updates on 80+ business items over the life of the 7-year contract to give the client an accurate and timely picture of the vendor’s total performance- Analyze and compile weekly client feedback on vendor performance for effective quality assurance and contract monitoring

Washington Dc-Baltimore Area

- Served as chief of staff and trusted advisor to the Director and Deputy Director of the Federal Aviation Administration’s (FAA) Property Management Division. Provided strategy, guidance, and led and executed on high priority projects such as management team offsites, division reorganization, and agency lease restructuring- Directed executive leadership team offsite sessions through gathering survey data, slide deck preparation, session facilitation, and identify issues and areas of improvement. Crafted a plan to remedy and improve issues agreed upon by the Director and management team to capitalize on offsite momentum and guide team to desired future state scenario- Built executive level client briefings to propose new acquisition policy system changes and help gain senior leadership buy-in to ensure long term success for the new system- Oversaw working group composed of representatives across the FAA to hammer out technical details on policy definitions, system requirements, and implementation mapping of a new proposed governance lifecycle- Developed communications and marketing plans for a new space reservation system with flyers, user guides, targeted leadership talking points, mass email communications, and other venues leading to high levels of usage and engagement

Washington Dc-Baltimore Area

- Drafted white papers, thought leadership, and market research providing a vision of future Unmanned Aerial Systems uses resulting in a published article in the Air Traffic Control Association’s Annual Journal, which reinforced Booz Allen as a visionary market leader in aviation and aerospace- Wrote, reviewed, and edited proposals for clients such as the FAA Office of NextGen which led to a 2-year expansion of management services support work totaling $1.9 million- Drove enterprise-wide change in an FAA’s business planning process using strategic communication and change management techniques, leading to a business planning cycle that was completed earlier than all other FAA lines of business- Developed job aids including technology user guides, planning frameworks, and standard operating procedures (SOPs) to strengthen client knowledge base and improve the efficacy of future business planning cycles- Created communications strategies and execution plans to shift culture in an organization of 3,200+ employees to a more proactive and results-based reporting system where leadership can more effectively use data to manage risk- Managed subcontractor workflow and served as a point of contact between client, Booz Allen, and subcontractor teams to mitigate risk and guide quick production of a full suite of reporting, communications, and business planning products

Bloomington, Indiana Area

- Conducted market and donor research on potential benefactors and support office staff in their goal of securing new major gifts to the school as well as building the School's long-term strategic pipeline- Collaborated with other Indiana University schools and departments as well as corporate partners and external vendors to execute the long-term strategic plan for the organization

Bloomington, Indiana Area

- Analyzed and coded academic literature related to ongoing research for IU’s Grand Challenge Environmental Resilience Initiatives to assess current findings on environmental change and disaster preparedness- Edited and revised faculty teaching PowerPoints and materials or nonprofit management coursework to reduce faculty workload and ensure a more engaging learning experience for undergraduate students

Washington D.C. Metro Area

- Directed a five-person team as a project manager, technical liaison, and policy analyst on a U.S. Army modernization project utilizing biometric tracking data and live-time sensor integration to ensure long-term military operational readiness- Developed supply chain model to bring product to market between vendors, internal staff, and firm clients- Researched and established product uses and future growth strategies to develop a long-term viable company capability that would help the firm win re-competes, new contracts, and commercial partnerships

Tampa/St. Petersburg, Florida Area

- Designed, developed, and tested a machine learning recommendation engine for internal firm systems- Conducted research and communicated with company experts to determine business development needs for the application of new programs and tools- Designed and executed strategic marketing plans to persuade senior leadership of the program’s growth potential in different divisions of the firm- Analyzed proposals and open source data to extract key information to use in training the machine learning program

Master Of Public Affairs - Mpa, Policy Analysis & Management, Food Science

Bachelor Of Science, Public Affairs & Public Policy

Undergraduate Research Thesis: "Human Factors Risks in Air Traffic Control and NextGeneration Air Traffic Management Systems.