Myesha Davis Email and Phone Number

Office management and support

Looking for the next opportunity to share my experience

Administrative Customer service professionalProficient in Oracle, Excel, Power pointStrong communicator written and verbalInvoice processingEnergetic work attitudeContract auditing and modificationsTime management skillsFile/records maintenanceTraining and developmentSr Specialist Customer administration/ Team Leader18 years experience equivalent to a bachelors in administrative customer service.Delivered an exceptional level of service to each customer by listening to concerns and answering questions.Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.Inputted information from customer calls and onsite service visits into the company's system using Oracle.Prepared correspondence, accounting and financial documents for analysis. Reconciled accounts, prepared reports for posting payments and refunds. Processed credit card payments. Supported complex manage services accounts capturing up to 12 million dollars in revenue during my tenure. Provided onsite training and mentoring to newer associates. Hosted conference calls with supporting teams to ensure account stability in all areas of operations.Successfully led key projects which resulted in [positive outcome].Organized and coded all documents related to due diligence for acquisitions.