Myles Steinhauser Email & Phone Number

"Helping portage your business from where you are, to where you want to be."Boutique consulting and contracting focused on helping businesses achieve sustainable SaaS operations using AWS, Terraform, Docker, Kubernetes, and other modern development tools.

Boston, Massachusetts, Us

Focusing on a major GitLab upgrade and migration, for the next evolution in sustainable software development and operations. Additionally supporting the SRE team with my breadth and depth of experienced gained over decades.

Woburn, Massachusetts, Us

Providing ongoing support and management for application and infrastructure critical to the organization.

Boston, Ma, Us

Provided On-Call coverage for senior engineering leadership to take Paternity leave. Additionally, reviewed the current application architecture, deployment process, versions, and delivered a recommended roadmap for generational investments.

Boston, Ma, Us

Hoofddorp, North Holland, Nl

Assisted in rapidly building out a global SD-WAN environment leveraging Cisco vManage, AWS Transit Gateway, and related AWS services.Also created custom tools to determine per-minute throughput required on a per-CIDR basis leveraging AWS VPC Flow Logs and AWS VPC Route Tables.

Boston, Ma, Us

Consistently focused on eliminating handoffs, increasing automation, and delivering consistent outcomes for the organization.Lead the improvement of quality throughout the software development lifecycle, both within development (Quality Engineering) and post-deployment (Site Reliability Engineering) through the adoption of common patterns, observability, and testing methods. By developing a community oriented approach to engineering quality, we are better able to achieve positive outcomes without requiring a higher ratio of supporting engineers compared to typical application engineering.Growing team members in their roles, while encouraging and supporting them to take on even more challenges in the organization. Often, leading to outcomes never obtained in the organization prior.Influencing key stakeholders and business units globally to achieve higher levels of quality, performance, and customer experiences.

Boston, Ma, Us

- Lead the SRE Team through designing, building, and implementing the uniform "Containerized Application Pattern" (Terraform; AWS: ECS, CodeBuild, CodePipeline)- Deploy AWS SSO across all SRE-managed AWS accounts- Negotiate and secure AWS Enterprise Discount Program contract for ASICS Digital, and later AWS Corporation- Recognized leader for AWS knowledge at ASICS Corporation globally- Establish cross-functional and multi-organizational collaboration for outsized benefits of all- Provide standardized brand-domain access to all regional business units, using Akamai CDN- Provide internet attack observability, response, and mitigation for primary commerce applications- Continually search for ways to improve, and iterate towards a refined long-term vision- Influence global technology selection and adoption

Framingham, Massachusetts, Us

Focused on Designing, Delivering, Operating, and Scaling the Kubernetes based Cloud Platform for the Bose next generation interactive user experiences. A small team dedicated to service reliability and excellency in a globally distributed environment supporting complex internal business applications with both high throughput and low latency requirements.

Direct development, operations, and deployment for the IBM Bluemix Private Cloud / Site Controller team which provides "everything needed to run your service in production" including centralized logging, monitoring, alerting, audit, mirrors, and even PXE install of physical hosts. With a team of 4 engineers and a team lead, often also helping to mentor and occasionally write code, deployed and operated 22 physical data centers globally, managing over 100 hosts, 30+ ELK clusters, and over a petabyte of ELK data. Site Controller provided everything required for the OpenStack and Cleversafe teams to focus on their application and creating business value while consolidating and gaining efficiencies by outsourcing non-revenue generating requirements and activities to the Site Controller team and the front-line Operations group.One of the most enjoyable experiences of my career thus far. I am looking forward to growing a new team and set of engineers into the capable friends in this team's journey.

Focused on designing, implementing, and operationalizing Blue Box Cloud's managed OpenStack Private Cloud as a Service (PCaaS) offering.Tech Lead researching, designing, and overseeing implementation of Centralized Logging platform designed primarily for internal engineering use but also for supporting business and some customer reporting. Design based on Elasticsearch, Logstash, and Kibana 4 platform to maximize availability, scalability, and cost efficiency for servers, network devices, and applications.Designed and implemented internal support and engineering tool to automate OpenStack cluster based repetitive tasks such as automated configuration and deployment, maintenance tasks, and troubleshooting. The tool was designed to lower the bar of knowledge needed to effectively support multiple clusters and help combat the proliferation of sources of truth.Supported team transition, technology changes, and many other large changes when Blue Box Cloud was acquired by IBM Cloud in June, 2015.

Boston, Massachusetts, Us

Helped design and start implementation of new physical data center designs from the network up through hypervisor, virtual machine provisioning and configuration management.Specifically lead the design and implementation of fully automated PXE installation of physical servers leveraging Razor Server from Puppet Labs to deploy: Ubuntu 12.04, CentOS 5.10, CentOS 6.5, RHEL 6.5 and XenServer 6.2. Ported the Razor Server Puppet Module into an application-style Chef Cookbook. Wrote a very thin and simple, yet functionally useful, Angular.js based web UI to complement the existing Razor CLI.Helped pull ethernet and fiber cabling, install cabinets, rack servers and other physical data center activities when needed; even though a preference to working on software and building abstracted solutions.Assisted in hardware platform choice and benchmarking using Phoronix Test Suite and analysis of results to determine optimal system configuration for intended workloads.

Maynard, Ma, Us

Automation and Software Engineer for the Unity Enhanced Services team. Primarily focused on delivering Unity OneView appliance with Chef, Jenkins, Packer and other "DevOps" oriented tools.

Design, implement, document and support complex software and hardware systems for multiple applications. - Puppetize new infrastructure deployments - Puppetize legacy infrastructure - Deploy Ceph for S3/Swift compatible object storage and OpenStack block storage - Deploy application staging environment virtualized on OpenStack - Involved in Minnesota OpenStack Meetup since first meeting in December, 2012 - Performance tune PostgreSQL queries and servers - Performance tune JVM Garbage Collection for Tomcat servers - General hardware deployment, maintenance, and retirement

Helped build Elite EXTRA from software designed for a single company to an enterprise class system used nationwide. Heavily involved in infrastructure design, documentation, implementation and support.Applications focused on GIS technologies. Heavy emphasis on optimizations and configuration of Java, CentOS, PostgreSQL, Tomcat 6/7 and many other layers of software. - Heavily stabilized application and infrastructure - Implemented database versioning - Helped heavily automate deployments - Designed and implemented current scale-out architecture - Helped redesign a central application component to reduce backend server load by 80% - Designed and implemented an external API for third-party integration using Node.js - Designed 1 XML Schema which consolidated 4 independent XML data transfer 'standards'

Learned the Elite EXTRA application stack.

Us

Highly effective Retail Sales Associate by utilizing my technical knowledge and social interaction skills to solve customer problems and find the exact solution a customer was looking for.

Determine and fill knowledge gaps in customer's history and current problem. Find standard or customize solution(s) to meet the exact needs of the situation. Manage personnel, finances and help make long-term growth and expense decisions.

Bachelor Of Science (B.S.), Business - Information Technology Management

Information Technology - Programmer / Analyst

Computer Science