Mynhardt Kitshoff Email & Phone Number

Cape Town, Wc, Za

Cape Town, Wc, Za

Cape Town, Western Cape, South Africa

South Africa

Working on Old Mutual Sales Correspondence as team senior technical analyst / scrum master.

Bellville

 Responsible for the system generated Management Remuneration Statements (Score, Targets,achieved percentages and already paid quarterly recons) Responsible for Funds and Schemes Elements on the payslip (Medical Aid, Pension Funds, GroupIncome Care, Trauma Cover, Family Cover, tax calculations and deductions of these elements) Database Design and Maintenance (Database Creation, Updates and Queries) Customisation and maintenance of said systems (Applying Business Rule changes) Understanding payroll and company/financial rules and legislation Understanding systems, technology and best practices Creating process flows Writing Functional Specification Documentation Testing of implemented changes Delivering quality business solutions Good relationships with business and systems related peopleAchievements:Was chosen to represent DRA and DRS departments to play a key role in Sanpay (Billrost)Project – a multi-million Rand project moving the sales force remuneration system from AGTMainframe system to a modernized system with SQL, Web services, BPM and Java components.My Role as Business Analyst was to facilitate the understanding of current systems and businessrules with the people in the project and to help find solutions of implementing those systems andrules within the new system architecture and solutions.

Responsibilities • Have advanced software knowledge• Have advanced technical knowledge• Knowledge of processes and service level agreements between departments• Information gathering from clients• Software support and troubleshooting• Analyse client office workflows• Professional advice on how to use technology to save time and improve productivity.• Provide training on software.• Implement new work processes, technology and office architecture to create better workplace solutions.• Software Testing• Help with use cases• Examine software and suggest improvements.• Create Training material.• Telephonic and electronic communication with management.• Diary management.• Coordinating meetings.• Manage software licensing. • Reporting back to management.Achievements• Helped with the rollout of Office 2010 project in Sanlam Western Cape Province.• Created a set of documents for Bluestar Businesses showing office Architecture and processes.• Set a new standard of quality.• Created training videos to show how to do interviews with clients to get the right information.• Help Created Team Video and did all the editing.• In my team I am considered as the Blue Star Technology Consultant servicing most of Sanlam’s VIP sales staff. (top 100)

National Cetificate In Business Analysis Rpl, Business Analyst

Diploma In Business Analysis 2012, Diploma In Business Analysis

Education record

Dealing with conflict Emotional Intelligence MS SQL Workshop MS SQL Queries N+ (Network Technician) Office 2010, Windows 8, Windows 7.

Education record

A+ (PC Technician), CNA (Certified Network Administrator) 1998

Matric