•Accountable for the development of the responsible Brand(s), To focus on developing a brand’s profit and loss performance, overall plan, and direct marketing efforts to increase the revenue•Take brand ownership and provide the vision, mission, goals and strategies to match up to•Prepare Annual Marketing Plan including Budgeting and Promotion Activities•Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)•Ensure the Brand Awareness and Increase Publicity of the Brand•Maintain effective communications with the principal companies (organize principal's visit)•Prepare purchase orders of all products for the whole year and allocate for 12 months•Organize Promotion Events of the Brand(s) - (In store activation, Novelties Launching, Co-Marketing Campaign, CSR Sponsorship, Exhibition, Road Show, Customer Appreciating Party etc.•Collaborate and Cooperate with Marketing Communications Section for all Advertising, Promotion, Publicity, Interactive Marketing etc.•Conduct Market Visits to Wholesale & Retail showroom to monitor in store Merchandising & aptness of Product Displays and Brand Positioning.•Manage and Supervise the Brand Team (Assistant Brand Manager, Brand Executive and Brand Staff etc.)•Organize and Provide Product Training to Sales Staff and Procedure Training to New Staff•Develop Monthly Progress Report such as prepare Sell Out reports, Marketing report, traffic report monthly and submit to the principal•Support, Monitor and Check the Sales & Stock Reports, Advertising Model and Product Defects•Assist After Sale Service to run smoothly on daily basic

• Reporting to the Head of Commercial, assist in the continuing Commercial success and further growth of non-aeronautical revenues, encompassing all functions including Duty Fee, Retail, Catering, Forex, Car Parking, Car Hire, Advertising, Taxis, Airport surface access and all other non-aeronautical activity.• Assist in the preparation and delivery and continued regular reporting of the Commercial revenue budget each year.• Research new opportunities and provide strategic insight in order to grow commercial yield and to develop concession partner agreements that ensure the best possible use is made of commercial space.• Build relationships with new and existing external and internal commercial business partners ensuring focus is on customer service, operational standards and that financial performance is optimized at all times.• Assist in the negotiation of new commercial agreements when required and complete concession tendering in order to test market value.

• Led and motivated the store team to increase sales and ensure efficiency.• Managed the store’s stock levels – Made key decisions about stock level and stock control.• Analyzed sales figures – Utilized IT to record sales figures for data analysis and forward forecasts. Analyzed and interpreted trends to facilitate planning.• Monitored the sales floor regularly, talking to staff and customers, and identifying and resolving urgent issues.• Dealt with employment issues such as interviewing/hiring potential employees, conducting appraisals and performance reviews• Responded to customer comments and complaints.• Updated superiors on business performance, new initiatives and other issues.• Recognized forthcoming customer initiatives and kept up with local competitors.• Improved the accuracy of sales forecasts.• Reached a record in sales with new target sales.

• Achieve the sales target by using advanced sales techniques and product knowledge• Focus on selling and up selling.• Build and maintain customer relationships in order to build strong loyalty• Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations.• Maintain high standards of Visual Merchandising as per guide line display andstock rotation• Implement all merchandising as per the brand’s visual merchandising guidelines.• Prepare stock in hand, participate in inventories.

• Achieve the sales target by using advanced sales techniques and product knowledge• Focus on selling and up selling.• Build and maintain customer relationships in order to build strong loyalty• Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations.• Maintain high standards of Visual Merchandising as per guide line display andstock rotation• Implement all merchandising as per the brand’s visual merchandising guidelines.• Prepare stock in hand, participate in inventories.

>> Being responsible for the turnover of my brand>> Maximized my sale techniques skills>> house keeping >> To have a thorough understanding and knowledge of all related service and product and the ability to up sell alternatives>> Ensure a high level of customer service is consistently maintained >> handling till points as cashier if not engaged>> Solving all kinds of customers' complaints by implementing the positive techniques within the Company’s policies.

Being responsible for the turnover of my brand>> Maximized my sale techniques skills >> To have a thorough understanding and knowledge of all related service and product and the ability to up sell alternatives>> Ensure a high level of customer service is consistently maintained >> handling till points as cashier if not engaged>> Solving all kinds of customers' complaints by implementing the positive techniques within the Company’s policies.

>> Best customer service to maximize sales>> merchandises the stocks in accordance with the guide lines.>> Greet customers upon arrival.>> giving feed back to the head office via emails and faxes>> handling all kinds of paper works in line with the deadlines>> Refunds, credits, or change due to customers. Greet customers entering establishments. Maintain>> handling till points as cashier if not engaged>> Solving all kinds of customers' complaints by implementing the positive techniques within the Company’s policies>> Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.>> Keeping up to date with special promotions and putting up displays