Melissa Y. Email & Phone Number

New York, Ny, Us

Seattle, Wa, Us

Developed initiatives to attract top talent and elevate existing talent to foster growth and development at Amazon. Built relationships with leaders to intimately understand business priorities and opportunities. Sought to understand performance gaps and identify effective solutions to support the needs and strategic direction of the business.

Lake Success, Ny, Us

Supported client groups of 1200+ employees in Marketing, Legal, Finance, Training & Development, Philanthropy, Billing, Call Center, and Warehouse/Distribution. Provided strategic partnership and HR expertise to leaders at all levels of the organization up to SVP. Understood business goals to provide strategic direction. Gave thoughtful guidance for succession planning and talent development to ensure solid talent pipelines were in place. Drove various initiatives related to employee engagement, compensation, performance management, review cycles, and job architecture. Led engagement survey administration and collaborated with business leaders to identify data-driven action plans. Led a team of mid-level HR professionals, providing mentorship and development planning to foster their own personal success. Ensured compliance with organization policies, federal and local labor laws, and collective bargaining agreements.

Lake Success, Ny, Us

New York, New York, Us

Served as a trusted adviser and resource to leaders and associates on a variety of HR issues, including performance management, development, organizational design, compensation, employee relations, conflict resolution, and employee retention strategies. Ensured consistent and effective application of HR processes and programs. Developed and implemented action plans related to HR strategy and projects. Partnered with HR Centers of Excellence to initiate, support and/or resolve client requests/issues. Tracked and analyzed data to support departmental goals and initiatives. Conducted Exit Interviews and provided recommendations to address issues and trends as necessary.

Exton, Pa, Us

Hands-on, consultative Human Resources role. Fostered positive relationships with employees, managers and business unit leaders. Handled employee relations issues from beginning to conclusion, offering objectivity and sound judgement. Coached managers on leadership, performance management, employment laws and company policies. Aligned strategy with company objectives and culture. Implemented and drove employee engagement programs and initiatives. Constantly sought out process improvements and efficiencies. Engaged in a team approach and assisted with other areas of HR as needed, including benefits, recruitment, HRIS and payroll. Facilitated on and off-boarding processes.

London, Gb

Day-to-day HR processes included management of recruiting and on-boarding, job board updates, executing termination process, employment law compliance, HRIS updates, org chart maintenance, ad hoc reporting, effectively communicating at all levels of the organization, and managing employee inquiries and requests with utmost tact while maintaining confidentiality. Analyzed bonus plan goals and achievements. Executed performance review process. Liaised with finance to maintain compliance with budgets. Used ATS reporting to analyze Sourcing ROI. Promoted People and Culture initiatives to gain buy-in from other divisions and foster a strong corporate culture. Facilitated new hire orientations and exit interviews, and gathered/analyzed feedback from sessions.- Implemented new, effective on-boarding process to ensure new hires have all tools and resources needed to be successful and feel at ease- Assisted SVP, HR with strategy development for Facebook and LinkedIn career pages to engage top talent- Co-Managed development of new reward and recognition system to be used globally- Co-Managed internship program and lead resume building, job searching and interview advice seminars- Consistently took initiative to expand role and knowledge in Human Resources

Cupertino, California, Us

Evolving position with progressive levels of administrative and HR responsibilities. HR-related duties included implementation of employee engagement survey and analysis of results. Assisted with sourcing, evaluation and selection of candidates for sales and technical roles via resume screening, hiring events, competency-based assessments and interviews. Assisted with training and on-boarding processes. Created and monitored schedules for employees based on business needs and employment legal standards. Partnered with management team to successfully boost store morale through the use of communications, team building exercises, surveys, career development plans and process improvements.

Cupertino, California, Us

Worked in a team environment while supporting a strong, positive and dynamic company culture. Created personalized sales solutions at the consumer level and for small businesses, operated cash registers, participated in inventory counts, planned meetings for leadership, individuals stores, and Long Island Market, provided world-class customer service, fostered positive and ongoing relationships with customers and colleagues.

Master'S Degree, Human Resource Management

Bachelors, Psychology