Partner Operations Lead
Current- Coordinating as a key conduit between Sales, Account Managers, Tech Team, Marketing and Customer Support. - Working hand-in-hand with Partners to maximise their ability to transact from the get-go. This means owning the responsibility to help them execute the following: - Implement digital CTAs across partners' social media and web, optimising their website call to actions for conversion - Social media and search presences - Build campaigns with partners for their customer databases (i.e. email, sms, push notification) - Coordinate with the marketing team to build physical 'Marketing Packs' including business cards, leafleting strategies and creating case studies - Engage with Partners' staff (GMs, Front of House) to drive understanding and adoption of our technology - Improving the process to create and define a scalable, repeatable process. - Team up closely with Sales and Account Managers to ensure a smooth hand over.- Acting proactively to guide partners through their early stages of their onboarding - Upselling products like CRM, Order Management tool to partners to create extra revenue and support their business