Myranda Basso Email & Phone Number

Greater Seattle Area

Warmly greet and pitch your Guests in a friendly and sincere mannerEffectively merchandise food and beverages in an informative, friendly and enthusiastic mannerRecord orders, place accurate orders and monitor the timing of the dining experienceInsure quality food and beverages for your GuestsUpsell and suggestive sell at every opportunityPresent accurate bills, collect proper payment and secure payment until you cashoutPre-bus and reset tablesFollow the Ten Points of Difference and Guest Standards of Execution as described in the Server WorkbookAnticipate and exceed your Guest’s expectationsWork as a team and use positive communication skills at every opportunityClean, stock, and maintain workstation throughout shiftFollow all safety and sanitation policies

Burlington, Wa

Burlington, Washington

Make certain guest service is friendly, helpful and fastAnswer questions from guests and resolve any concernsControl access to theatre by greeting, directing guests and tearing ticketsMonitor auditoriums for picture/sound quality, temperature, lighting and guest behaviorEnforce ratings to keep underage guests from accessing auditoriums with adult contentGreet guests, assemble food orders, operate point-of-sale terminals and make accurate change

Burlington, Washington

Communicated effectively with customers and management concerning important customer issuesRemained polite when speaking with difficult guests on the phone and in personGreeted all guests in timely fashion while quickly determining their needs to create a positive first impression of the storeAnswered a high-volume of questions and requests promptly and courteouslyRecommended merchandise to customers based on their needs and preferencesBuilt relationships with customers to increase likelihood of repeat business

Virginia Beach, Virginia

Worked in promotions for an independently owned and operated Virginia radio stationTraveled the state promoting the station at different festivals and music venuesAnswered questions with up-to-date knowledge of station promotionsCoordinated giveaways, contests, endorsements, partnerships and other events with sponsors and local mediaRegularly worked with radio station sponsors and local businessesCommunicated all station initiatives and promotions to customersPolitely assisted customers in person and via telephoneProvided an elevated customer experience to generate a loyal listenersDrafted post-event evaluations, compiled results and recommended changes for future events

Virginia Beach, Va

Interacted positively with guests while promoting YMCA values, facilities, and servicesLed and directed team members on effective methods, operations and proceduresMaintained a safe working and guest environment to reduce the risk of injuryQuickly identified problem situations and skillfully resolved incidentsCommunicate and enforce all regulations and pool rules in a professional mannerParticipated in and facilitated staff trainingWas able to respond to an emergency and contact/activate EMS

Virginia Beach, Virginia

Spoke with patrons to ensure satisfaction with food and serviceGuided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredientsTook food orders and relayed orders to kitchens or serving countersOperation of Point of Sale (POS) computer system for automated order takingProvided friendly and attentive service and exceptional hospitalityPromptly reported complaints to a member of the management teamCollected meal tickets or cash for meals from visitorsCompleted liquor requisitions and supply listsFollowed all safety and sanitation policies when handling food and beverage to uphold proper health standardsConducted inventory and restocked items throughout the dayRe-filled individual condiment containers on each table

Indianapolis, Indiana

Spoke with patrons to ensure satisfaction with food and serviceGuided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredientsTook food orders and relayed orders to kitchens or serving countersOperation of Point of Sale (POS) computer system for automated order takingProvided friendly and attentive service and exceptional hospitalityPromptly reported complaints to a member of the management teamFollowed all safety and sanitation policies when handling food and beverage to uphold proper health standardsConducted inventory and restocked items throughout the dayRe-filled individual condiment containers on each table

Indianapolis, Indiana Area

Set out specific goals for each child every lesson to ensure progressCarefully monitored children's activities and progress in abilityOffered detailed daily reports that outlined each child's activitiesDisciplined children when needed and recommended other measures to correct behavior to parents, including private swim lessons when applicablePromoted good behaviors by using the positive reinforcement methodEncouraged children to be understanding of others