Myse Homan Heinichen Email & Phone Number

Cincinnati, Oh, Us

New York, Ny, Us

Sprinklr's Mission is to enable every organization on the planet to make their customers happier. I get the opportunity to support our mission by building our partnerships with the largest Global SI firms in the world to develop new and integrated CX transformation strategies in support of our mutual enterprise clients.A Modern CXM platform, that enables Research, Marketing & Advertising, Omni-channel Care, and Sales & Engagement across 35+ Modern channels including social, messaging, chat and text. Our unique unified front office architecture leverages Sprinklr Intuition AI™ and GenAI to turn conversations into actionable insights so brands can delight customers at every stage of their journey.The ability to deliver more human and intuitive experiences, at every touchpoint, for every customer, is the single most strategic investment for the modern enterprise. 1500+ customers in 150 countries, including; McDonalds, Nike, Microsoft, NASA, Philips, Procter & Gamble, Samsung, L’Oreal, Shell and Verizon.Happy to help you and your org too!

Dublin 2, Ie

Customer obsessed, focused on developing and executing innovative ideas for clients through consumer insights, analytics, marketing and engagement for growth. Help large scale clients enhance their capabilities to deliver products, services and experiences with continuous customer relevance.Proven strength aligning client strategy with key go-to-market capabilities/ technologies to drive customer engagement, exceed expectations to provide value based outcomes.

Dublin 2, Ie

Manage people, process and technology change initiatives for clients.Develop and execute organizational change management, journey management, stakeholder engagement and leadership engagement and alignment for large scale global transformation programs; spanning cross-cultural businesses. Build strong client relationships with executive teams, build strong internal teams and consistently build trust and credibility to deliver on program objectives and increase business engagement.

App developer and mobile location based strategy startup with a patent pending social marketing platform in Facebook, helping cross market apps for clients to gain valuable mobile/ social data and insights. Developed marketing and in-app mobile agency partnerships and GTM strategies for the cross-marketing concept in Facebook.

Carrboro, Nc, Us

Obsessed with Consumers - meeting them where it matters, advancing and empowering them through fit, fun and providing a unique experience and engagement every time.Oversaw all aspects of the business management with a customer-centric sales focus, analyzing data to develop and execute social/ mobile marketing plans and loyalty program. Established partner relationships and programs with major brands; Nike, Brooks, Saucony, New Balance, Mizuno and others.

Rye Brook, Ny, Us

Established and led the Central US CRM Division, from GTM sales support, solution architecture, methodology/ process development, team development and management, functional/ technical design and roadmap, implementation and training for ultimate adoption and success for Clients across industries.* Led collaboration interface and coordinated cross-project synergies with all areas and disciplines involved in projects; C-Suite Executives, Sales, Marketing, Consumer Engagement and IT.* Developed critical change management requirements for clients.* Certified Technology: Microsoft CRM, SalesLogix, Siebel

Cincinnati, Oh, Us

Directed all internal sales operations for NA supporting over 5000 healthcare clients.

Waltham, Ma, Us

Directed 350+ seat inside sales and call center operations for a 15-state region supporting $850 million in sales. Led M&A integration strategy for sales & service software system implementations, facility consolidations and change management.

Bsba, Marketing, Management

Mba