Mywiah M. Email & Phone Number

Minneapolis, Mn, Us

Minnesota, United States

Contracting Company: Boston ScientificKey Responsibilities:System Design & Implementation: Collaborate with business and manufacturing teams to define requirements and implement effective OT systems and processes.Technical Documentation & Training: Create clear documentation and deliver engaging presentations to guide implementation and provide user support.Lifecycle Management: Manage the lifecycle of manufacturing computer systems, including planning for retirement and replacement.Quality Assurance: Develop and execute test plans, working with quality assurance teams to ensure high-quality OT solutions.Issue Resolution: Troubleshoot and resolve OT-related issues, partnering with system owners and manufacturing teams to find optimal solutions.Cybersecurity Hardening: Contribute to the ongoing effort to strengthen the security of OT systems and processes.System Administration: Provide support for desktop and embedded system administration within the manufacturing environment.Project Leadership: (Intermediate/Senior) Lead multiple OT-related projects simultaneously, coordinating with internal and external stakeholders.

Minneapolis, Minnesota, United States

As an IT Specialist at Kannegiesser ETECH, I specialize in network and system administration, providing comprehensive technical support across various platforms and proficiency in Office 365 administration. My role also includes:• Active Directory Management: Proficient in managing user accounts, group policies, and domain configurations within Active Directory environments, ensuring optimal network security and access control.• Desktop Support: Provide comprehensive desktop support, resolving hardware and software issues promptly to minimize downtime and optimize user productivity.• Network Setup and Troubleshooting: Capable of configuring and troubleshooting network infrastructure components, including routers, Layer-3 switches, and firewalls, to ensure uninterrupted connectivity and data transmission.• Device Provisioning: Skilled in provisioning and configuring devices, ensuring seamless integration into the network infrastructure while adhering to security protocols.• LAPS Implementation: Experienced in implementing Local Administrator Password Solution (LAPS) for secure management of local administrator passwords across domain-joined computers.• Virtualization Technologies: Familiar with Hyper-V, VirtualBox, and VMware, proficient in deploying and managing virtualized environments to optimize resource utilization and scalability.• Scripting Languages: Proficient in scripting languages such as Bash, Batch, PowerShell, and Python, enabling automation of routine tasks and system administration processes for increased efficiency.• Ticket Handling: Efficiently manage IT support tickets using platforms like Freshdesk and Microsoft Task Planner, ensuring timely resolution of user-reported issues and inquiries.• Documentation: Maintain thorough documentation of network configurations, troubleshooting procedures, and system configurations, ensuring knowledge sharing and continuity of operations.

Greater Minneapolis-St. Paul Area

As a Software Engineer at Kannegiesser ETECH, I played a pivotal role in the development and implementation of innovative solutions to optimize operational efficiency and enhance user experience. My key contributions include:• UI Development: Designed and developed the user interface layout for a state-of-the-art laundry system using Adobe Flash and JSON, ensuring intuitive navigation and seamless interaction for end-users.• System Control Programming: Created sophisticated programs for system control using a diverse range of platforms including Excel, Unity 8.1, and BNR Automation Studio, leveraging advanced scripting and programming techniques.• Quality Assurance: Conducted rigorous testing and quality assurance measures to evaluate the efficiency and reliability of developed programs, ensuring optimal performance and adherence to project requirements.• Project Management: Proficiently managed the entire project lifecycle from inception to completion, including remote project commissioning and on-site collaboration with installers and electricians across multiple states, ensuring timely and successful deployment of proprietary labor software and wireless device enumeration solutions.Additional Responsibilities:• Customer Support: Provided prompt and effective assistance to customers, resolving system and software issues via Freshdesk tickets, demonstrating a strong commitment to customer satisfaction and retention.• Hardware Configuration: Configured and tested thin clients, thick clients, and UL panels, ensuring compatibility and functionality within the system architecture.• Server Setup and Maintenance: Executed proprietary software setup for client servers, including re-imaging SSDs and HDDs with updated images, and meticulously documented procedural steps for future reference, ensuring smooth and efficient server operation.• IT Tasks: Engaged in various IT tasks including printer and server setup on networks utilizing switches.

Minneapolis

Bloomington, Minnesota, United States

Minneapolis, Minnesota, United States

Dishwasher link cook

Bachelor Of Science - Bs, Network Operations And Security

Associate Of Applied Science (A.A.S.), Computer Software Development

Key Courses: Programming Logic and Design, MS Windows Operating Systems, Data Communications (Networking), Java (I & II), Visual Basic.

Certificate: Computer Support Specialist, Hardware / Networking

Activities and Societies: Volunteer at FreegeeksKey Courses: PC Architecture (I & II), Desktop Operating Systems, Network Essentials.

Educational Leadership And Administration, General