Michael Roberts Email & Phone Number

Houston, Texas, United States

• Remotely deploys desktop and server application software and patches via BigFix; and troubleshoots, diagnoses, and resolves incidents for desktop and laptop devices• Uses appropriate tools to monitor vulnerability status and security configuration baseline compliance, including Group Policy Object configuration management• Uses vulnerability scanning tools to maintain security plan asset lists, identify vulnerabilities per security plan, and run remediation scans to resolve identified… Show more • Remotely deploys desktop and server application software and patches via BigFix; and troubleshoots, diagnoses, and resolves incidents for desktop and laptop devices• Uses appropriate tools to monitor vulnerability status and security configuration baseline compliance, including Group Policy Object configuration management• Uses vulnerability scanning tools to maintain security plan asset lists, identify vulnerabilities per security plan, and run remediation scans to resolve identified vulnerabilities• Configures systems with Splunk for remote audit log storage and develops one-time and scheduled audit log reports and reviews audit records for indications of inappropriate or unusual activity• Develops and maintains Active Directory security groups and organizational units based on group hierarchy best practices• Implements endpoint detection and response monitoring on organization devices and creates exclusions for false positive capture of authorized applications• Registers systems to enable network access• Works with IT Security to document changes to security control implementation, provides implementation evidence, and maintains documentation of non-compliant controls• Creates and maintains process documentation• Works in conjunction with ARES IT personnel in developing and monitoring system security plans to implement required security controls, evaluate best practice methodologies and trends, identify issues, and anticipates requirements Show less

Houston, Texas, United States

• Served as a point of contact for end-users requiring assistance with IT resources such as hardware, software, network connections, peripherals, lab instruments and other special requests• Processed IT-related procurements and associated paperwork to include requirements, justification, compliance, implementation and security standards• Provided IT equipment deployment support for employee processing activities, such as new hires, temporary visitors, transfers and terminations•… Show more • Served as a point of contact for end-users requiring assistance with IT resources such as hardware, software, network connections, peripherals, lab instruments and other special requests• Processed IT-related procurements and associated paperwork to include requirements, justification, compliance, implementation and security standards• Provided IT equipment deployment support for employee processing activities, such as new hires, temporary visitors, transfers and terminations• Oversaw and facilitated a variety of significant IT projects, including the ARES Conference Room Reliability Initiative and the ARES Infrastructure iPad Pilot Program• Remotely deployed desktop and server application software and patches via BigFix; and troubleshot, diagnosed, and resolved incidents for desktop and laptop devices• Created internal process documentation and responded to requests for information originating from various sources, including the Exploration Integration and Science Directorate Information Resource Directorate• Provided support for local and shared services, including account management, storage arrays and disaster recovery Show less

Houston, Texas, United States

• Worked closely with recruiters and hiring managers to deeply understand technical requirements of the role, the function and how it fits into the organization while maximizing the effectiveness of the recruiting process• Strong experience and understanding of computer engineering and technology based sourcing and recruiting with a proven ability to generate a high quality and high volume pipeline of candidates under tight time constraints• Identified, engaged and activated… Show more • Worked closely with recruiters and hiring managers to deeply understand technical requirements of the role, the function and how it fits into the organization while maximizing the effectiveness of the recruiting process• Strong experience and understanding of computer engineering and technology based sourcing and recruiting with a proven ability to generate a high quality and high volume pipeline of candidates under tight time constraints• Identified, engaged and activated passive prospects using LinkedIn Recruiter, ContactOut, Streak and other alternative search techniques Show less

Houston, Texas, United States

• Performed quantity determination inspections of shore tanks, railcars, barges and vessels for quantity surveys of a variety of commodities including petroleum and petrochemicals• Collected samples, measured product quantity and temperature of shore tanks, railcars, barges, and vessels utilizing a variety of methods per API procedures• Worked alongside shoreside facility personnel, vessel personnel, client representatives, U.S. Customs & Border Protection, and other government… Show more • Performed quantity determination inspections of shore tanks, railcars, barges and vessels for quantity surveys of a variety of commodities including petroleum and petrochemicals• Collected samples, measured product quantity and temperature of shore tanks, railcars, barges, and vessels utilizing a variety of methods per API procedures• Worked alongside shoreside facility personnel, vessel personnel, client representatives, U.S. Customs & Border Protection, and other government agencies to ensure operations are completed is a safe, efficient and timely manner Show less

Houston, Texas, United States

• Maintained and performed inspections on bulk cargo and chemical vessel fire detection & extinguishing fixed systems including wet /dry chemical, CO2, water mist, hi-fog, smoke detection, breathing air compressors, and fire alarms• Performed inspections, maintained and managed bulk cargo and chemical vessel loose firefighting equipment including fire extinguishers, SCBA gear, foam applicators, medical oxygen, EEBDs, immersion suits, and life jackets• Responsible for inspecting… Show more • Maintained and performed inspections on bulk cargo and chemical vessel fire detection & extinguishing fixed systems including wet /dry chemical, CO2, water mist, hi-fog, smoke detection, breathing air compressors, and fire alarms• Performed inspections, maintained and managed bulk cargo and chemical vessel loose firefighting equipment including fire extinguishers, SCBA gear, foam applicators, medical oxygen, EEBDs, immersion suits, and life jackets• Responsible for inspecting and calibrating gas detection systems to include fixed gaseous systems, portable gas detectors, UTI meters, and temperature gauges• Lead hydro testing technician responsible for performing hydrostatic tests on fire extinguishers, compressed gas cylinders, and breathing air cylinders Show less

Houston, Texas, United States

• Created and managed a Python program that scraped relevant research data from Twitter and automatically imported it into a Microsoft Excel spreadsheet• Assisted the CIS Program Chair with research regarding the connection between the opioid epidemic and social media by finding, summarizing and digitally cataloging academic journal articles

Houston, Texas, United States

• Directed 500+ employees and $100M in material and equipment across 10 job sites; built and tracked productivity reports, change orders, bubble sheets, and project milestones• Liaised with clientele, created and dispersed project update reports and presented detailed briefings at project management meetings for key stakeholders• Scheduled current work and estimated future requirements based on forecasted projections, which increased job site efficiency up to 12%•… Show more • Directed 500+ employees and $100M in material and equipment across 10 job sites; built and tracked productivity reports, change orders, bubble sheets, and project milestones• Liaised with clientele, created and dispersed project update reports and presented detailed briefings at project management meetings for key stakeholders• Scheduled current work and estimated future requirements based on forecasted projections, which increased job site efficiency up to 12%• Conferred with Project Controls Manager(s) to establish and maintain documentation tracking and reporting procedures on projects as well as file systems and document controls distribution Show less

Newport, Rhode Island; Pensacola, Fl; Corpus Christi, Tx

• Graduated Officer Candidate School and received commission as a Naval Officer under the rank of Ensign/O-1• Trained on aviation duties that included operating in all modes of flight: Day, Night, and instrument meteorological conditions; gained familiarity with Piper Cherokee 140 and Beechcraft T-34 Mentor aircraft• Documented aircraft and aircraft systems operations and deficiencies with appropriate reports; tracked reported issues and verified all were corrected to ensure… Show more • Graduated Officer Candidate School and received commission as a Naval Officer under the rank of Ensign/O-1• Trained on aviation duties that included operating in all modes of flight: Day, Night, and instrument meteorological conditions; gained familiarity with Piper Cherokee 140 and Beechcraft T-34 Mentor aircraft• Documented aircraft and aircraft systems operations and deficiencies with appropriate reports; tracked reported issues and verified all were corrected to ensure maximum operational readiness Show less

College Station, Texas, United States

• Assisted students, professors and university staff with computer hardware & software issues via phone, online and in-person support which improved user satisfaction by 4% year-over-year• Co-managed computer maintenance department that was responsible for diagnosing problems, ordering components, repairing hardware & software and redeploying workstations• Implemented and maintained an IT strategy that consisted of deploying a help desk ticketing system which increased computer… Show more • Assisted students, professors and university staff with computer hardware & software issues via phone, online and in-person support which improved user satisfaction by 4% year-over-year• Co-managed computer maintenance department that was responsible for diagnosing problems, ordering components, repairing hardware & software and redeploying workstations• Implemented and maintained an IT strategy that consisted of deploying a help desk ticketing system which increased computer workstation uptime 11% to 97% overall operability and printer uptime 7% to 99% overall operability Show less

Houston, Tx

• Loaded and maintained armament systems, including missiles, guided bombs and 20mm rounds, on multimillion-dollar F-16 aircraft to ensure 100% functionality and mission readiness• Thoroughly inspected and managed complex weapons related equipment reducing malfunction rate of armament systems by 6% year-over-year• Deployed to Iraq in 2005 in support of Operation Iraqi Freedom and Operation Enduring Freedom and received numerous medals including Global War on Terrorism, Air Force… Show more • Loaded and maintained armament systems, including missiles, guided bombs and 20mm rounds, on multimillion-dollar F-16 aircraft to ensure 100% functionality and mission readiness• Thoroughly inspected and managed complex weapons related equipment reducing malfunction rate of armament systems by 6% year-over-year• Deployed to Iraq in 2005 in support of Operation Iraqi Freedom and Operation Enduring Freedom and received numerous medals including Global War on Terrorism, Air Force Expeditionary and Iraqi Campaign Show less

Bachelor Of Science - Bs, Computer And Information Systems Security/Information Assurance, 3.85

Activities and Societies: National Honor Society | Dean's List | Graduated Magna Cum Laude The Computer Information Systems program.

Associate Of Science - As, Cybersecurity, 3.85

Activities and Societies: National Honor Society | Dean's List | Graduated Magna Cum Laude A minor in Cybersecurity included all.

Bachelor Of Science - Bs, Political Science And Government, 3.48

Activities and Societies: Political Science Computer Lab Student Worker The Political Science program enhanced my understanding of foreign.