Markus Zuser Email & Phone Number

Steyr, Upper Austria, At

Austria

Planning and advising the organization in its transition from project-oriented to product-oriented software development. Promoting and supporting Scrum in the Scrum Teams and within the whole organization.Coaching two Scrum Teams in its Scrum adoption.Current focus areas are:- Coaching the Scrum Team in self-management and cross-functionality- Helping the Scrum Team focus on creating valuable products- Ensuring that all Scrum events take place and are productive-… Show more Planning and advising the organization in its transition from project-oriented to product-oriented software development. Promoting and supporting Scrum in the Scrum Teams and within the whole organization.Coaching two Scrum Teams in its Scrum adoption.Current focus areas are:- Coaching the Scrum Team in self-management and cross-functionality- Helping the Scrum Team focus on creating valuable products- Ensuring that all Scrum events take place and are productive- Helping the Product Owners in building and maintaining a Product Backlog- Helping the Product Owners in product planning Show less

Austria

Identifying, standardizing, and continuously improving development processes within the development department and across all technical departments (project, support, operation). Working together with Scrum Masters, PMO, and Process Manager Support to enable the transition from a waterfall towards an agile approach.Advocating agile and lean principles within the organization.Analysing possible improvements in the software development lifecycle and supporting the evaluation of… Show more Identifying, standardizing, and continuously improving development processes within the development department and across all technical departments (project, support, operation). Working together with Scrum Masters, PMO, and Process Manager Support to enable the transition from a waterfall towards an agile approach.Advocating agile and lean principles within the organization.Analysing possible improvements in the software development lifecycle and supporting the evaluation of tools and infrastructure together with the Quality Assurance team (e.g. introduction of development pipelines, standardized development environments, configuration management, test automation). Show less

Austria

Responsible for the successful implementation of MIC’s “MIC-CUST Sweden Export” module at one of MIC’s largest customer. Acted as the Project Manager for both, MIC and the customer. This included project management, requirements engineering with the customer’s stakeholders in Erlangen (Germany) and Sweden, planning of software development, system integration, and go live.Responsible for three internal development projects to ensure compliance of MIC’s “MIC-CUST Germany” module with… Show more Responsible for the successful implementation of MIC’s “MIC-CUST Sweden Export” module at one of MIC’s largest customer. Acted as the Project Manager for both, MIC and the customer. This included project management, requirements engineering with the customer’s stakeholders in Erlangen (Germany) and Sweden, planning of software development, system integration, and go live.Responsible for three internal development projects to ensure compliance of MIC’s “MIC-CUST Germany” module with German authorities. Show less

Australia

Linz, Austria

Managed a team of 8 software developers including budget and resource planning. Strategic planning to guide further development of MIC’s software solutions. Assessed risks and ensured on time / within budget delivery of software changes.Mentored team members in analysing, designing, and implementing solutions according to business requirements. Monitored team performance and ensured that personal and technical skills are developed. Created a knowledge base to share expert… Show more Managed a team of 8 software developers including budget and resource planning. Strategic planning to guide further development of MIC’s software solutions. Assessed risks and ensured on time / within budget delivery of software changes.Mentored team members in analysing, designing, and implementing solutions according to business requirements. Monitored team performance and ensured that personal and technical skills are developed. Created a knowledge base to share expert know-how.Provided technical advice to project and sales managers. Subject Matter Expert (SME) for systems architecture and customs processes. Shared expertise in design, administration and tuning of Oracle databases. Consulted a major internal technology migration project. Show less

Linz, Austria

Responsible for defining and implementing techniques and methodologies to improve the software quality, introducing and enhancing workflows, and amending the Software Development Life Cycle (SDLC). This included: defining quality standards, developing a test strategy, building a framework for automated software tests, and performing root cause analyses of software bugs.Ensured the successful implementation of quality assurance methods and conducted software quality audits and reviews to… Show more Responsible for defining and implementing techniques and methodologies to improve the software quality, introducing and enhancing workflows, and amending the Software Development Life Cycle (SDLC). This included: defining quality standards, developing a test strategy, building a framework for automated software tests, and performing root cause analyses of software bugs.Ensured the successful implementation of quality assurance methods and conducted software quality audits and reviews to ensure compliance with defined standards. Show less

Linz, Austria

Technical ownership of MIC’s customs filing software and responsible for conducting analysis of business requirements and legal changes. Accountable for release management and the creation of software documentation and user manuals. In charge of maintaining an excellent customer relationship. Ensured compliance with Service Level Requirements (SLR) and Service Level Agreements (SLA).Acted as 3rd level support and 2nd escalation level for customers. Performed defect diagnoses and… Show more Technical ownership of MIC’s customs filing software and responsible for conducting analysis of business requirements and legal changes. Accountable for release management and the creation of software documentation and user manuals. In charge of maintaining an excellent customer relationship. Ensured compliance with Service Level Requirements (SLR) and Service Level Agreements (SLA).Acted as 3rd level support and 2nd escalation level for customers. Performed defect diagnoses and analysed the performance of large Oracle databases and PL/SQL applications. Show less

Erlangen, Germany

Requirements analysis and on-site application support at the customer’s office in Erlangen (Germany). Successful deployment of the first just-in-time customs clearing application for one of MIC’s largest customer based in Erlangen.

St. Pölten, Austria

Responsible for maintaining and extending the IT infrastructure. Trainer for driving theory preparation.Established a road safety training for children in Lower Austria.

Bachelor Of Science (Bsc), Computing, First Class Honours

Part-time study at Leonding campus Honours Degree Project "Improving Genetic Algorithms by the Use of Fuzzy Logic" Modules: Advanced.

Diploma, It And Business Administration

Modules (extract): Business Administration, Accounting, Process Controlling and Networking, Software Development, Project Management.