Nicole Athanasiou Email & Phone Number

Seattle, Wa, Us

• Review Medicare and Medicaid statistical analyses for personal identifiers, low sample sizes, and other policy violations; analyze patterns in workflow to propose new restrictions and evaluation methods. • Manipulate files with Python/SQL/R/Excel; run BI reports on file submission statistics to optimize team workload distribution.• Exceed 48-hour turnaround guarantee for researchers' file exportation requests while supporting junior analysts, communicating with clients, and summarizing workflow trends to management.

• Contributed to the S&P Capital IQ Pro product's content and client support, focusing on power plant, gas pipeline, and transmission line developments. • Improved data management by eliminating a redundant internal process, analyzing industry trends to suggest a new data field for green hydrogen, and creating relationships with government officials, construction companies, and infrastructure investors. Collected global energy infrastructure data using Google Translate and Search in addition to contacting associated parties. Advised junior analysts on escalated questions.• Delivered exceptional data quality for clients, researching client inquiries thoroughly and communicating succinctly.

• Provided analytical report on citizen scientist engagement to program coordinator inquiries.• Analyzed and visualized trends of user registrations and species observations with R.• Enabled program coordinator to consider citizen scientist behavior in decisions.

Solis Lemus Lab

• Developed R Shiny app for biologists to identify necessary sample size for experiments.• Tailored descriptions to research audience and simulated data for interactive plots.• Shortened biologist time spent on calculation by implementing user-interface refinements.

Madison, Wisconsin, United States

• Addressed vague software inquiries from faculty on individual and system-wide scale.• Traced errors to source, referenced internal resources, and escalated high impact requests.• Enabled 6,000 College of Engineering faculty, staff, and students to complete work through efficient error resolution.

• Assisted with system maintenance which impacted 39,000 employees, maintaining high levels of accuracy in repetitive tasks.• Updated internal training assignments based on requirements for employee position, location, and other variables. Wrote technical documentation and supported QA.• Ensured internal processes were faultless and new documentation could be widely followed.