Jay Jackson Email & Phone Number

Hughesville, Md, Us

Washington Dc-Baltimore Area

Brought back to provide ongoing migration assistance from Automate (Skybot) to control-M. Worked closely with all the Credit Bureaus, Treasury, and banks backed by the SBA. Utilized stringent IT controls to ensure data integrity and timely delivery of data, working with systems administrators to ensure security concerns were addressed and mitigated  Collaborated with system administrators to complete patch management, security systems support, and change management controls using JIRA Product and Issue Tracking System—all completed successfully.  Trained 3 junior administrators for SBA’s Loan Accounting Systems processing, from loan origination, payments, late payments, charge-offs, credit bureau information, and treasury reporting (weekly/monthly).

Washington Dc-Baltimore Area

Delivered SBA technical support and leadership as the critical consultant providing ongoing operational and repetitive systems administration and configuration support for web/database environments. Managed related applications/utilities, ensuring sufficient backup resources for round-the-clock operations. Coordinated Program Releases and Change Management, including system software releases, after-hours support for emergency application releases, and ECL/Script releases.  Partnered with IT teams to coordinate production issues, server/networking issues, IT security milestones.

Washington D.C. Metro Area

Brought in to provide operational/repetitive systems administration, configuration support, and sufficient backup resources for 24/7 operations. Coordinated support, planning, and prepared for disaster Recovery testing for Business Continuity planning, preparation, and testing—delivering disaster recovery solutions and support for C&A and other IT security requirements. Provided Duty Manager Operational Support for ongoing systems administration and configuration support for the OCA’s environments (RHEL and Solaris UNIX), as the single point of contact between the OCA IT support teams.  Coordinated changes with the SBA staff and contractors and coordinated emergency/last-minute schedule changes. Responded to production issues, service/networking issues, and IT security—managed three Junior Administrators.

Washington D.C. Metro Area

Performed Asset Management for all Laptops Mac and PCInventoried equipmentWiped laptopsRe-imaged laptops

Northern Virginia And Washington Dc

Utilized knowledge of all StorageTek Sun Microsystems and Oracle to perform installation, configuration, break/fix, patches, code, and firmware upgrades for tape libraries, Solaris, and Oracle Enterprise Linux servers and storage systems. Completed Brocade switch maintenance and training on several systems/software platforms, including M-series systems, Exadata, and Pillar.  Trained clients on the use of all newly installed systems and software and provided key recommendations for software/hardware upgrades.

Charles County, Md

Found homes for prospective buyers, sold homes for sellers, assisted Landlords in lease agreements, and assisted tenants in finding rental properties.

Reston, Va

Senior Microsoft AdministratorPerformed all system administration functions for Windows 2000/2003. Perform all functions of Disaster Recovery Solution to include backup maintenance with Veritas NetBackup, working with Storage Tek L180 tape library. Perform all monitoring functions through SiteScope. Train 2 junior administrators in all aspects of Microsoft products.Aided in setup of Intel environment for DIA, IRS HCTC, DLA, USVISIT, SERVE. Perform all tasks required to build an Intel server to include: OS installation, NIC configuration, backup configuration, monitoring configuration. Create user accounts and user shares for Win 2k Active Directory.Perform management and backups/restores through Veritas NetBackup. Setup additional drive space through EMC Symetrix and NetApp.Work with projects to setup DHCP and DNS reservations.Assist in IT Architecture and purchasing for new projects.

Perform all system administration functions for all software and hardware for Windows NT/2000, Unix, and Novell networks. Responsibilities include: Plan, coordinate, and implement new server setup for new acquisitions and groups, server upgrades and delivery, migration of all Digital City and National Account sites from Novell to NT, new backup solutions for remote sites that enabled server to be completely restored to include the OS. Oversee all remote site locations throughout Northern America. Test backup solutions such as the One Button Disaster Recovery system from HP. Create user accounts and user shares for NT, Unix, and Novell. Perform backups and restores using Veritas Backup Exec and NetBackup. Setup link state monitoring for all of our remote sites. Setup terminal servers to allow restart of servers under any condition Build and deploy NT and Unix servers for local and remote sites.

Performed all system administration functions for Windows 2000/2003. Worked extensively with Active Directory. Built and deployed Windows 2000/2003 servers.Performed monitoring of Windows environment.

Perform all systems administration and help desk functions for all software, hardware, and Windows NT networks. Responsibilities include: Supervise 6 System Analysts which support 600 users Surveying sites for moves and coordinating hardware moves Troubleshooting and resolution of all hardware and software problems Setting up networks and installing additional workstations Providing ongoing user support Perform necessary network maintenance, to include hardware additions or repairs. Purchase hardware and software and install upgrades or additions. Worked with upgrade deployment schedules, to include software patches , Windows solution patches, and provided special project planning as well as maintained current project projections for OUSD Director

Perform all systems administration and help desk functions for all software, hardware, and Windows NT networks. Manage all Project aspects of ITS across multiple dealerships and multiple vendors. Responsibilities include: Manage all new system software management upgrades as well as track the ongoing Project Schedules to ensure a Project delivery. Troubleshooting and resolution of all hardware and software problems Setting up networks and installing additional workstations Setting up user accounts and provide all required training. Providing ongoing user support Perform all necessary network maintenance, to include hardware additions or repairs. Purchase all hardware and software and install all upgrades or additions. Support automotive services networks to include program and hardware management. Responsible for all telecommunications issues to include local and long distance service, ISDN, PBX maintenance, and problem solving. Responsible for maintaining website to include development, software, and hardware.

Performed all network administration functions for Novell networks. Additionally, supervised a three-person service staff, interact extensively with customers, and handle all accounting functions for the business, using Quicken.

Electrical And Electronics Engineering

Aa Degree, Fire Science Engineering Information Technology Computer Services