* Develop and implement HR strategies and initiatives aligned with the overall business strategy* Bridge management and employee relations by addressing demands, grievances or other issues* Manage the recruitment and selection process* Support current and future business needs through the development, engagement, motivation and preservation of human capital* Develop and monitor overall HR strategies, systems, tactics and procedures across the organization* Nurture a positive working environment* Oversee and manage a performance appraisal system that drives high performance* Maintain pay plan and benefits program* Assess training needs to apply and monitor training programs* Report to management and provide decision support through HR metrics* Ensure legal compliance throughout human resource management

Licious is D2C unicorn e-commerce & Retail company, that offers High- Quality, fresh Meats and Seafood and in addition to ready-to-cook and ready-to-eat products. (https://en.wikipedia.org/wiki/Licious)First mile to last mile :Handling employees in both first mile and last mile which is around 500+ employees with 20+ Stores in across TN, KL and PY.Business Partner Role :* Analysing the business requirements and deploying manpower of shift basis.* Controlling absenteeism and attrition to achieve the business targets.* Arrangements of daily wages in case of high absenteeism and sudden business increase.* Analyzing and increasing the productivity of employees by which reducing the manpower cost.* Taking responsibility of Manpower, overtime and staff welfare cost shouldn’t exceed CPH of the location.* Coordinating with 3PL vendors and EB module sources to full fill the last mile delivery needs.* Developed and implemented people management strategies, maximizing staff capabilities and competencies.* Delivered proactive coaching and guidance to management teams on best practice, policy and process strategy.* Collaborated with operational leadership teams to implement talent programs for enhanced staff development.* Monitored Delivery performance against monthly targets, improving processes to meet annual financial forecasting goals.* Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.

* Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.* Optimized sourcing networks and used proactive methods to direct source candidates.* Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.* Negotiated contracts and managed budget for recruiting expenses.* Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.* Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.* Created and delivered HR training sessions to staff, managers and executives.* Collaborated with managers to identify and address employee relations issues.

* Handled 10+ Clients in FMCG, Logistics, and QSR Brands.* Responsible for sourcing and on-boarding of Delivery Partners* Conducting field operations in terms of activities and field sourcing at different locations of the city* Attrition control / Employee Retention and Welfare / Exit Interviews.* Identified and adding valuable business opportunities with new clients to generate high company revenue and improve bottom line profit.

* Established open and professional relationships with team members to achieve quick resolutions for Problems in Hiring.* Conducted training and mentored team members to promote productivity and commitment to friendly service.* Built strong relationships with clients through positive attitude and attentive response.* Mentored and guided employees to foster proper completion of assigned duties.* Supervised team members to confirm compliance with set procedures and quality requirements.* Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.

* Downloading the requirements from Team Leader* Understanding requirement from the JD* Handling Clients from front end* Sourcing the right candidates for the desired post from Nakuri, Monster and Times Jobs* Sourcing the candidates in different methods (Head Hunting, Field Sourcing etc.)* Interacting with clients & candidates developing and maintaining network of contacts to help identify and source qualified candidates* Ensure all new joiners are done verification and issued offer letter before joining* Preparing Offer letters and appointment letters to the new joined employees* Effectively involved in salary negotiations & fixing of compensation* Planning the monthly targets & Meeting the monthly targets

* Achieved sales goals and service targets by cultivating and securing new customer relationships.* Researched sales opportunities and possible leads to exceed sales goals and increase profits.* Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.* Analyzed past sales data and team performance to develop realistic sales goals.* Created and implemented successful sales campaigns to drive leads and increase sales.* Maintained up-to-date knowledge of sales, payment policies and security standards.* Listened to customer needs and desires to identify and recommend optimal products.* Recommended complementary purchases to customers, increasing revenue.* Built customer loyalty and retention by delivering excellent shopping experiences.