Nabeel Farooqi, Mba Email & Phone Number

Stamford, Ct, Us

In my current role, I provide quality service and strengthen our client relationships. I also service a portfolio of relationships while performing various banking transactions to meet our client needs and support business plans that are consistent with the financial and market development goals.• Coordinate with various business areas (Client Relationship Management, Portfolio Management, Legal, Compliance, Operations, Proposal Management) to address client queries.• Having a strong deposit product knowledge, customer compliance understanding, organizational skills as well as solid experience working in a Treasury Management area or Wholesale Banking segment• Own the client onboarding and account maintenance for new and existing clients by interacting with clients to collect account-specific information, and obtain account documents and financials.•Ensure end-to-end delivery of large to medium-value global engagements related to onboarding and KYC, back-office operations & managed services

Poughkeepsie, New York, Us

• Lead the team through coaching, performance management, and setting priorities.• Delivered backup coverage when bankers are unavailable while providing timely/accurate follow-up for assigned projects, serving as primary contact for clients, resolving problems, and preparing customized reports/summaries as needed.• I act as second in command to branch manager to ensure fundamental behaviors and routines are executed. • Ensured adherence to regulatory requirements by conducting regular reviews of policies, procedures, and controls related to risk.• Responsible for the origination of consumer and home equity loans.

Stamford, Ct, Us

During this role, I supported the Operations Manager to ensure proper documentation/procedures for account opening/servicing, including risk and control self-assessment process. I ensured branch focuses on operational processes to enhance client experience. Also, I provided back up assistance needed to all front-line employee.Key Contribution:• Managed escalated customer issues by working toward win-win solution for customers and branch.• Provide exceptional client service through an eye for detail and focus on solutions. Engage clients in conversation with an understanding of deposit and lending products and services.• Perform a variety of operational functions in accordance with cash control policies and procedures including but not limited to: ordering and verifying coin and currency shipments; ensuring daily work is captured within assigned timeframes and that it conforms to processing requirements; assisting with end of day work and consolidation; completing and running required daily reports such as cash reports, cash control, etc.• Serve as Coach/Mentor to Junior CA’s to ensure knowledge of Systems, Policy & Procedure and help build skills and best practices.• Works collaboratively with peers and across business lines in supporting the team and bank’s initiative in developing and improving processes, procedures and business solutions that add value and enhance the overall client experience.

Mclean, Va, Us

Over the course of this role, I processed CTR and ensured BSA/AML policies are being followed correctly. I reported and followed up on branch facility issues to hinder branch operations. Furthermore, I led by example and ensure consistent delivery of distinctive service for all clients.Key Accomplishment:• Promoted from teller to current role within 7 months of employment• Maintained an excellent working knowledge of the complete line of products and services offered, stayed abreast of developments, and educated customers in the broad spectrum of available loan products and credit options. • In addition, I ordered checks and debit cards, returned phone calls, and accepted and forwarded wires. I also dealt with other customer-originated service needs for the purpose of enhancing customer retention, and explored and took advantage of opportunities for additional sales. • Consistently maintained a friendly and professional disposition in all engagements with customers and received a regional branch recognition award for exceptional customer service.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Arts (B.A.), Labor And Industrial Relations