Nabeel Rahim is a Freelancer Onboarding Specialist at Testlio. He possess expertise in management, microsoft office, negotiation, project management, research and 3 more skills. Colleagues describe him as "I was senior to Nabeel at 1oT and managed his onboarding and some of his projects. He continuously exceeded our expectations and set a new standard for 1oT's Customer Support position. Nabeel was very easy to work with and required little to no supervision and his onboarding process was smooth. This is particularly noteworthy given that in addition to basic onboarding he had to learn the different intricacies of the IoT industry and quickly become an expert on many new topics despite having no prior experience in the field. He excelled at this and his curiosity and flexibility made him an indispensable asset for the team. He also happily helped the team with tasks outside of his specific duties such as performing manual QA, writing and researching blog articles, and assisting the sales team. With regards to the Customer Support Specialist role he: * Provided excellent support to customers and took every case seriously and went above and beyond by reading device manuals and in-depth research to help clients. * Researched, analyzed, and set up a helpdesk system from scratch. * Prepared internal and customer-facing knowledge base articles that still serve as the bedrock of 1oT's knowledge base system. * Analysed massive amount of logs/data and extracted relevant understandable information for customers. Nabeel is disciplined and has a very strong work ethic. From day one it was clear that he has a startup mindset. Remote work and time management were never an issue and he was always available during work hours to address any issue or help the team or clients. It was clear that Nabeel takes his work seriously and this showed in glowing customer feedback after their interactions with him. I wouldn't hesitate to recommend Nabeel and am confident that he will excel in any position that he applies for. " and "I was a senior to Nabeel when we were working together in MYJAR and let me tell you....When I think of Nabeel, so many important customer-facing work qualities comes to mind. Nabeel is very respectful towards his customers and his colleagues. He always manages to stay calm during even the most hectic situations and besides that, always keeping a smile on his face! Due to his natural curiosity, Nabeel was able to learn a broad range of different skills and understand the business from all angles. During a short period of time, this has allowed Nabeel to keep moving within the company and work on different roles, which he was successful at. I think it is not so easy to find such dedicated and naturally curious people to work for you. I strongly believe that any company would be really happy and lucky to have Nabeel as their employee."