Nabeel Z.

Nabeel Z. Email and Phone Number

Product Setup and Implementations Specialist @ TCP Software
Lahore, PK
Nabeel Z.'s Location
Lahore, Punjab, Pakistan, Pakistan
About Nabeel Z.

I have a Bachelor's degree in Computer Science from the University of Management and Technology - UMT. I am currently working as a Software Setups & Implementation specialist at TCP Software, a leading provider of workforce management solutions. I am also a Technical Writer at Upwork, where I create engaging and informative content on various topics related to technology and software.At TCP Software, I am responsible for setting up scheduling software from scratch for small and large businesses, as well as product implementation, data cleansing, data analysis, data migration, and data manipulation. I also handle client-facing escalations and solutions, run API calls to manipulate data, work on integrations within the software, generate embedded payroll reports, and run and analyze summarized reports as per the client's requirement. I use Salesforce, Microsoft Excel, Rest APIs, SQL DMBS and Server, and BI Business Analytics as my main technologies. I enjoy working with a diverse and collaborative team of developers, engineers, and support staff, and I am always eager to learn new skills and improve my performance. I am passionate about delivering high-quality and user-friendly software solutions that meet the needs and expectations of the clients. I also value feedback and communication as essential tools for growth and innovation.

Nabeel Z.'s Current Company Details
TCP Software

Tcp Software

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Product Setup and Implementations Specialist
Lahore, PK
Website:
tcpsoftware.com
Employees:
1215
Nabeel Z. Work Experience Details
  • Tcp Software
    Product Setup And Implementations Specialist
    Tcp Software
    Lahore, Pk
    View
  • Tcp Software
    Product Setup & Implementation
    Tcp Software Mar 2023 - Present
    Roles:• Setting up Scheduling Software from Scratch for SMBs as well as Enterprises• Product Implementation.• Data Cleansing.• Data analysis, Migrations, and implementation.• Manipulation of data to ensure flawless software experience.• Client-facing Escalations and Solutions.• Running API Calls to manipulate data.• Working for integrations within the software• Generating Embedded Payroll Reports• Running & analyzing summarized reports as per the client's requirementTechnologies:• Salesforce• Microsoft Excel• Rest APIs• SQL DMBS and Server• BI Business Analytics
    View
  • Tcp Software
    Technical Support Technician | Saas
    Tcp Software Dec 2022 - Present
    • Addressing clients' technical inquiries regarding SaaS products, encompassing product functionality,database management, and feedback.• Serving as a bridge between organizations and the development team to guarantee exceptionalCustomer Success and NPS.• Oversaw a substantial volume of data structures and facilitated integrations with esteemed platformssuch as Workday and BambooHR• Perfectly managed integrated data between the own products
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  • Upwork
    Technical Writer
    Upwork Oct 2021 - Present
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  • Systems Limited
    Technical Support | Tier-2
    Systems Limited Jun 2022 - Dec 2022
    - L-2 Client Care- Pretty much the same roles with added Royalty!
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  • Systems Limited
    Technical Support | L-1 Website Support
    Systems Limited Nov 2021 - Dec 2022
    • Troubleshooting: Identifying and resolving hardware, software, and network issues for smooth operations.• Client Support: Assisting users via various channels to solve technical problems and answer queries.• Setup and Configuration: Configuring software, and hardware, and ensuring compatibility.• Software Help: Aiding with software problems, including troubleshooting, updates, and reinstalls.• OS Support: Providing solutions for OS issues, such as Windows, macOS• Documentation: Creating and updating support materials for users and colleagues.• Remote Help: Resolving user issues remotely.• Training: Conducting user training sessions.• Escalation: Sending complex issues to higher support tiers.• Learning: Staying updated with tech trends
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  • Al-Khair School And Academy
    Lecturer Physics & Mathematics
    Al-Khair School And Academy Mar 2020 - Nov 2021
    -Creating lesson plans aligned with curriculum objectives and student needs.-Conducting engaging lectures using various teaching methods.-Clarifying complex concepts through clear explanations and practical examples.-Encouraging class discussions to promote critical thinking.-Assigning homework to reinforce learning and independent application of concepts.-Administering assessments to evaluate student progress.-Providing constructive feedback on assignments.-Offering extra help and tutoring as needed.-Maintaining discipline and a positive learning environment.-Engaging in professional development to stay updated on advancements.
  • Pakistan Fastener Company Ltd.
    Operations Assistant
    Pakistan Fastener Company Ltd. May 2018 - Oct 2019
    -Oversaw the machinery to manufacture our company products according to specifications and quality standards.-Monitoring the production process to ensure efficient and accurate manufacturing of screws.-Assisting in the setup and calibration of CNC machines for different screw specifications.-Conducting regular inspections of finished screws to verify quality and adherence to standards.-Assisting in troubleshooting and resolving technical issues with CNC machines or software.-Maintaining records of production output, machine maintenance, and quality control measures.-Collaborating with supervisors and other team members to streamline production processes and improve efficiency.-Following safety protocols and procedures to ensure a safe working environment for yourself and others.-Providing support to other departments as needed, such as material handling or inventory management.
  • Pakistan Fastener Company Ltd.
    Trainee Assistant
    Pakistan Fastener Company Ltd. May 2018 - Jul 2018
    • Joined as a Trainee, I managed to progress as a team leader. Roles:• Creating, Developing, and Executing marketing strategies for the company to grab Businesses in Tech Industry mainly focused on CNC - Mechanical Machinery.• One on One - Confrontation with the potential Clientele.• Liaison for product Manufacturing, Monitoring, and Quality Control.

Nabeel Z. Education Details

Frequently Asked Questions about Nabeel Z.

What company does Nabeel Z. work for?

Nabeel Z. works for Tcp Software

What is Nabeel Z.'s role at the current company?

Nabeel Z.'s current role is Product Setup and Implementations Specialist.

What schools did Nabeel Z. attend?

Nabeel Z. attended University Of Management And Technology - Umt.

Who are Nabeel Z.'s colleagues?

Nabeel Z.'s colleagues are Ali Naeem, Jennifer Hughes, Danielle Barratt, Whitney Leifeste, Sarah Apke Garcia, Candice Zemlock, Cassandra Flint.

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