Played an essential role in evaluating and controlling the implementation of B2B marketing in the areas of industrial machinery, heavy equipment, electricity, and home appliances. Komatsu Indonesia, Hitachi Construction Machinery Indonesia, Schneider Electric, Panasonic, Miyako, et

1. Managed and optimized a Customer Relationship Management (CRM) system to increase sales efficiency by 20% and ensure accuracy of information in TMF clients' agreements for better customer segmentation.2. Organized and administered TMF clients' agreement databases weekly, resulting in a 90% increase in efficiency.3. Maintained and updated KYC mandate records by collecting and verifying information from legal document sources, resulting in achieving 100% of target - processing 25 mandates in 2 months.4. Supported cross-functional team in ensuring 100% documentation accuracy and reducing errors to 0%.5. Conducted industry analysis to develop commercial terms using PEST analysis, resulting in identifying the most potential TMF Indonesia services in 2020.

I joined an internship in DCVI (Daimler Commercial Vehicles Indonesia) or Mercedes Benz Commercial Vehicles.1. Developed business process-related events for the after-sales department and collaborated with a cross-functional team to implement a spare part voucher exchange program, resulting in a 20% increase in customer satisfaction ratings.2. Presented purchase orders, invoices, and good receipt confirmations to the after-sales team, ensuring timely delivery of information.3. Analyzed and conceptualized spare parts guidelines for dealers to improve inventory management and warehouse layout design, resulting in 5 ways for calculation formula and design.4. Developed and executed a one-year campaign management strategy for the business spare parts market for dealers.5. Analyzed spare parts sales data to monitor performance and increase sales by 7% in growing B2C products.6. Designed forecasts for the next movement by grouping spare parts using ABC analysis on a monthly basis, resulting in a 90% reduction of inventory buildup every month.

PIC responsible for providing data updates and research regarding; Passengers Preference, Industry Best Practices, Market Trends, and Current Development Analyst through Benchmarking, Data Gathering, Focus on Group Discussion, and Direct Review.1. Organized and directly contributed a focus group discussion about documents, materials, and also summarized the outcome of the FGD.2. Classified best practices to generate better outcomes, such as standards to meet technical requirements on pajamas, hand towels, and amenity kits.3. Designed numerous mood boards to collect diverse visual information for a project and interpret personal characteristics or location as important aspects of the design.4. Calculated the cost and analyzed the best options for the "children's toys uplift" event, which consisted of 3 options that would be used for one year.5. Analyzed passengers' preferences and their impact. Different passengers value public transport trips in several ways: their opinion depends on many factors such as material, design, theme, trends, etc.6. Created a questionnaire related to passenger satisfaction.7. Visited vendor to build a relationship and wrote some points down as keys to come to agreements that will mutually benefit both companies.8. Updated guidance for IFM Sample Standard Y class, IFM Sample Standard F Class, and IFM Sample Standard J class.Skills: Project Management, Relationship Building, Microsoft Powerpoint, Microsoft Excel, Research, Analytical Thinking, Creative Strategy & Planning, Writing.