Nabil Ali Email & Phone Number

Tysons Corner, Virginia, United States

• Sustained on-time application support, system diagnostics and network connectivity resolution to CBP (Customs & Border Patrol) personnel to ensure excellent customer satisfaction
• Delivered solutions to over 80 high-priority tickets/day to boost system accessibility for CBP agents which resulted in smooth workflow for agents and travelers across borders
• Escalated complex hardware/software issues to higher internal tiers by collaborating with different support groups which resulted in timely resolutio

Reston, Virginia, United States

• Develop relationships with existing affiliate partners and look to build new relationships with qualifying nextsteps.
• Provide technical consultation to SI/VAR entities and their respective end-user customers
• Responsible for collecting data, reporting yearly and monthly regional growth, expanding entry into multipleindustries, monitoring the channel for needs and services, providing action plans in response to channelneeds.
• Managed 500 attendee Yearly Workshop event while also conducting monthly presentations via trade showbooths, reseller events, onsite product training to generate a larger audience
• Selected to train newly hired Account/Sales managers due to strengths in translating product complexitiesinto easily understandable terms and selling value-added benefits.
• Strong forecasting and pipeline management skills to maintain a prospect database on Salesforce

Reston, Virginia, United States

• Manage both public and private national Healthcare accounts while maximizing sales potential, to includelead generation, tracking, cold calling, and qualifying opportunities
• Support the day-to-day business needs of the sales organization – execute cadence around forecasting andpipeline analysis, account management, etc.
• Provide technical support, product knowledge and forecast an ongoing pipeline on a weekly basis
• Communicate with all Resellers, Customers, and Vendor clients to solve end-user issues, streamline processesand ensure optimal customer satisfaction and resolution
• Provided quote generation and order processing of various industry

Leesburg, Virginia, United States

• Provided excellent clinical skills gained through hands-on experience across a 200 patient a day volumewhile assisting with patient care in a fast-paced environment
• Perform laboratory clinical testing, specimen analysis and various procedures to better assist hospital’sphysicians in the diagnosis and treatment of illnesses, injuries and medical conditions
• Well versed in EPIC programming for preparing patient charts, admissions, and consent forms in an accuratefashion while maintaining patient and physician confidentiality

Reston, Virginia, United States

• Private Client and Small Business banking specialist with a proven track record of driving sales whileenhancing customer relationships with quality customer service
• Consistently achieved top 10 annual sales and profit objectives within Northern Virginia Metropolitan Area
• Strong Interpersonal skills including the ability to strengthen and retain customer base by building rapportand establishing long term client relationships through excellent service