• Contributed to sales practices and standards, unlocking opportunities for sales efficiency across organizational units.• Secured new clients through cold calling and expanded opportunities within the existing consumer base through targeted advertising and new product offerings.• Executed GTM strategies and led presentations to showcase solutions, demonstrating value to prospective clients.• Collaborated with business teams to understand and plan for both short-term and long-term needs, optimizing resource allocation.• Monitored client satisfaction and provided ongoing support, developing growth strategies and utilizing ICP to identify high-potential leads.• Applying Sales Index methodology to assess AFS (accredited financial statements) to calculate the credit they can expect.

• Enhanced client satisfaction by 20% through the optimization of sales processes.• Conducted in-depth market research and competitive analysis to support strategic business planning.• Successfully managed client projects, ensuring on-time delivery and adherence to quality standards.• Collaborated with product and IT teams to develop and implement customized solutions tailored to client needs.• Strengthened client relationships by implementing effective account management strategies and loyalty programs, boosting customer engagement and retention

• Supported business development initiatives, driving growth and expanding the client base.• Initiated and developed business assets and platforms to enhance market presence.• Created and implemented effective sales and marketing strategies, achieving business goals.• Built and optimized internal structures to improve inter-departmental collaboration and efficiency.• Excelled in client interactions, consistently meeting and setting business objectives.

• Supervised a sales team of 5 members, ensuring effective performance and adherence to sales targets.• Reported to stakeholders on sales performance, strategies, and improvements.• Increased sales by 40% through strategic planning, team management, and customer engagement initiatives.

• Increased sales by 30% through effective sales strategies and customer relationship management.• Achieved high customer satisfaction scores by promptly addressing client needs and providing personalized service.• Successfully retained key clients through strong relationship-building and consistent follow-up, ensuring long-term partnerships.• Conducted market research and competitive analysis to identify new business opportunities.

• Arranged and executed operational reviews of different business zones utilizing risk-based audit methodology.• Sorted documents and assembled financial statements, and reported to management.• Verified that organization controls were consistent with established concepts by reviewing stores and warehouses.

• Performed troubleshooting computers and set up hardware and software, on spot to increase customer satisfaction by providing online faster service.• Established, repaired, and optimized networks by installing fiber-optic cables and increasing computer network services by 70%.• Installed CCTV and an alarm system, GPS live tracking for vehicles, and fingerprint identification systems.• Investigated and corrected problems with printers, copiers, and other peripheral devices.• Gained expert knowledge of cable technology, wireless technology, and WiFi technology.