Nader Hdeeb Email & Phone Number

United Arab Emirates

United Arab Emirates

Uae

Dubai

Monitor customer, market, and competitor activities and provide feedback to marketing department.• Develop, maintain and improve personal knowledge of the company’s products/services and related network infrastructure technologies.• Create custom proposals and PowerPoint presentations combining client and market focused data with creative solutions to meet clients needs.• Effectively maintain and keep current customer/channel partner information and sales opportunities in the company’s CRM system.• Meet or exceed channel sales revenue, channel sales profitability, new customer acquisition, and customer satisfaction goals in assigned region.• Work closely with direct sales, leading the day-to-day channel sales activities in the GCC Region.• Develop channel sales plans and strategies for building/maintaining a robust channel sales pipeline and moving key opportunities through the sales cycle. • Proactively assesses, clarifies, and validates the client’s needs on an ongoing basis.• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. • Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.• Working with agency colleagues to devise an advertising campaign that meets the client's brief and budget.• Working with the account manager to brief media, creative and research staff, and assisting with the formulation of marketing strategies.• Liaising with, and acting as the link between, the client and advertising agency by maintaining regular contact with both, ensuring that communication flows effectively.

Abu Dhabi

Sell to new and existing print and online prospects and clients, including up-selling GDC event exhibitors into online and print campaigns • Grow new business through strategic prospecting and cold calling emerging companies• Create custom proposals and PowerPoint presentations combining client and market focused data with creative solutions to meet clients needs• Develop and grow relationships with current and new accounts through face-to-face meetings and attending industry events• Manage territory and pipeline with strong organizational and planning skills to accomplish daily, weekly and monthly objectives• Meet and exceed monthly and yearly budgeted sales goals• Utilize strong interpersonal skills to interact and coordinate with Game Network internal departments, including Editorial, Marketing, Production and Design.• Develop and grow relationships with current and new accounts through face-to-face meetings and attending industry events• Manage territory and pipeline with strong organizational and planning skills to accomplish daily, weekly and monthly objectives• Meet and exceed monthly and yearly budgeted sales goalsFollowing up new business opportunities and setting up meetings

Amman- Jordan

Processed incoming orders, coordinated shipments, and handled incoming calls from customers. Reorganized customer service to properly align with sales teams by improving communications and reducing sales time spent on non-sales related administrative activitiesTraced and researched correlations between transactions, sales, customer flow, and average dollar sale.Handling customers seeking technical support for their lines servicesCall monitoring and forwarding calls to their respective parties to handle second level of support.Following up with customers' opened cases to ensure their satisfaction and that there complaints are delivered and solved.

Provide consistent and effective technical support.Perform tasks answering customer inquiries and grievances received, in person, via telephone, email and/or through correspondence and applications.Perform upgrades on existing computer systems.Analyze computer related problems and took appropriate action or recommended appropriate remedies.Connect users to local and network printers via Remote access.Install, upgrade and support system software including Windows OS, Ms Office, McAfee anti-virus software.