Nadia Ishak Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

Singapore

I lead the Customer Success team at Swingvy, where our primary goal is to ensure our customers' success by expanding their adoption of our services and enhancing their overall experience. My team focuses on building strong relationships with key stakeholders, serving as a point of escalation for any issues affecting client success, and identifying opportunities to improve customer retention.My expertise spans the entire customer journey, from initial engagement to ongoing satisfaction.Swingvy's mission is to empower people through work by creating a workplace where work is truly empowering. We achieve this by seamlessly integrating all HR functions, including HR, payroll, claims, and benefits, and automating administrative tasks to simplify processes for over 5,000 companies. Swingvy has a presence in Kuala Lumpur, Singapore, Taipei, and Seoul.

Kuala Lumpur, Malaysia

I'm the Customer Success Manager at Swingvy, and my primary role is to ensure that every Swingvy customer achieves their goals with our platform. My expertise lies in optimizing the customer journey, enhancing the overall customer experience, and driving customer satisfaction.

Kuala Lumpur, Malaysia

I am responsible for client’s product end to end onboarding activities for VADS Marketplace Support team. In the other words, I make sure the whole support team is ready to support the client product in VADS Marketplace within the promised timeline.

Penang, Malaysia

Answering inbound calls for all TM product and any general inquiries for TM Berhad