Nadia Inayeh Email & Phone Number

Ontario, Canada

North York, Ontario, Canada

• Worked as a member of a small team providing the entirety of administrative function:Program advising, Onboarding, Graduation, Student Affairs, Books/Document Control, Course Selection, Office Management etc.• Assisted in the development of course outlines, manuals, grading structure• Independently provided catering services for two Graduation Ceremonies, an Open House and many office meetings

Canada, United Arab Emirates

Providing consultation and course design to established clients

Abu Dhabi, United Arab Emirates

Conduct internal and external training (design and delivery of modules), provide professional advice and support to sales and development teams, consult on various special projects, create and implement an internal assessment and development centre, design and deliver assessment and development centres and provide psychometric services. Business Development / Client Relationship Management. Achievements include design and delivery of executive level Strategic Leadership programs including psychometrics, feedback and coaching/mentoring; design and delivery of recruitment assessment centres for international scholarship and internship programs.

Delivery of ALDAR corporate policies and commitments, focused on CSR and Sustainability. Staff orientation of new policies, department and company commitments, roadshows, community awareness etc. Deliver a monthly report to line manager detailing tasks and achievements, look ahead and innovation. Develop, compile, analyze and interpret statistical data related to CSR and Sustainability information. Implementation of ALDAR Corporate Social Responsibility and reporting initiatives e.g. sponsorships, support to NGO’s, charitable support, pro-bono, ALDAR Sustainability Report. Ensure design & development of projects is in line with Urban Planning Council (UPC) and Estidama guidelines. Participated in committee that successfully achieved CSR Arabia 2010 Award for ALDAR Properties for best emerging company.

Design the framework, process and policies for, and implement the organization wide delivery of CDP's and IDP's. Work closely within the learning & development team to facilitate assessment centres and the delivery of training programs and English language classes.

Assist in the implementation and management of the Assessment & Development centre; administer psychometric and ability tests for the purpose of recruitment/selection and development/team building/succession planning, create bespoke exercises and run various assessment centres, evaluate and provide feedback regarding candidates performance, conduct competency based interviews, conduct internal development workshops. Assisted in the organization of an executive retreat for Executive Management; organized and managed an 8 week Business Simulation event for staff and corporate affiliates which resulted in increased commercial and financial awareness and a wider profile across the industry; developed internal training courses and documentation: Time and Office Management, Working Effectively in a Team Environment. worked with the Graduate Development team in the development and successful implementation of a Nationalization program to develop skills and competencies for management level positions; responsible for Career Development; provide coaching/mentoring; responsible for the implementation of various programs that create a benchmark for department performance; assisting HR department in the review and restructure of the internal performance management process including competencies, KPI’s and delivery of training for line managers and staff; establishment of an online learning management system on Oracle; assist in the development of the training calendar; provide business administration support and advice to members of the L&D team.

Duties include but not limited to; managing executive office, screening telephone calls, enquiries and requests and handling them when appropriate; greeting and looking after VIP guests; organising and maintaining personal and professional diaries and making appointments; dealing with incoming email, faxes and post; correspondence, taking dictation and minutes; producing confidential documents, briefing papers, reports and presentations; carrying out background research and presenting findings related to subjects; organising and attending meetings, and ensuring the Chief Officer is prepared; liaising with clients, suppliers and other staff; supervising and managing the office in the absence of management; supervised the organisation and filing of paperwork, documents and computer-based information; arranging travel and accommodation; travelling when necessary to take notes or dictation at meetings, and to provide assistance during presentations, events; assisted in the management of conferences (MIPIM, Cityscape); attending, organizing and hosting many VIP corporate functions, events and dinners, responsible for internal ticket/pass distribution and event promotion; acted as liaison between school staff and higher level administration, corporate office; coordinated all aspects of education management/development; providing support to registrars/head teachers and business managers when needed and in tandem with office responsibilities.

Created policies & procedures relevant to over 800 site employees, developed a database record for personnel, implemented new filing system and record management structure, instituted tracking system for LPO’s, and re-structured guidelines for office correspondence & interactions. Responsible for management of personal and professional diaries for MD, GM & Asst. GM, arranged travel & hotel bookings, meetings & appointments, supervised office performance and maintained inventories of required items, controlled office budget and expenditures, dealt with complex queries and complaints, managed PRO and relationships with Manpower Recruitment companies, handled all incoming & outgoing correspondence, assisted Financial Manager & Accountants in all capacities. Supervised a team of secretaries, organized files for upcoming exams, prepared presentations & reports, handled front line queries, implemented inter-office diary management system, and performed monthly updates on the company Web site.

Established the first IT department for the company in the UAE and hired the IT Manager for the project. Coordinated with Web development companies in order to achieve the requirements of the client. Conducted research and development assignments, and was responsible for B2B development between companies and the project managers. Assisted in the maintenance of a working environment for a staff of 60. Responsibilities also included coordinating meetings and making decisions related to the development of the tender packages. Corresponded with project managers, architects, engineers, consultants, and affiliated companies in order to finalize the specifications for implementation.

Diploma In Applied Holistic Nutrition, Holistic Health

IHN’s Diploma in Applied Holistic Nutrition is recognized and approved by the Certified Nutritional Practitioners Council of Canada.

Post Graduate Degree, Information Technology

Degree received with Distinction Recipient of the “ITI Spirit Award” awarded to one student by staff and administration recognizing.

Ba, Sociology/Anthropology

Education record