Nadia Sterling Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

• Managed the creation of job bags within Zinc system
• Managed the creation of documents within Veeva Vault PromoMats system for EMEA Medical Affairs activities/projects conducted by the Stockley Park office
• Helped with the Zinc to Veeva Vault PromoMats transition
• Lead Super User for Veeva Vault PromoMats, training users on how to use the system and being a lead point of call for any queries
• Proactively managed documents workflow through review to certification (reminding reviewers of deadlines; reminding agencies to upload document content; identifies minor amendments that require follow-up and/or.
• Informed agencies/vendors when jobs are certified and completes archive process

• Recruited to help leading up to and during the busy benefits open enrolment period.
• Processed invoices and emailed them to accounts department for payment.
• Responded to employee queries on the HR ticketing system, through emails and over the phone.
• Data reconciliation for invoice charges using V-Lookups on Excel.
• Dealt with administrative tasks such as mail merges.
• Delivered letters to the post room on a daily basis ready to be dispatched.

• Worked in a professional manner and handled confidential information.
• Scanned documents onto the in-house system, quality check scanned documents.
• Filed the scanned documents using the in-house systems to the relevant departments.
• Covered the reception areas when required.
• Adhered to health and safety guidelines.

• Transferring sensitive data from paper to in house system.
• Leading a team ensuring that their work is accurate.
• Updating and maintain information on computer systems.
• Data entry using in-house systems and Excel
• Researching and analysing data to support files relating to housing tenancy

• Achievements: Whilst working at VeriFone I have exceeded expectations. I was able to work independently and used my own initiative and had to cover whenever my colleague was on leave. I have trained 2 new starters and.
• Responsible for order processing for a company who manufactured payment devices.
• Processed customer orders using Amdocs and Oracle.
• Ran reports using Amdocs and Business Objects.
• Dealt with customer order queries via email and over the phone.
• Liaised with the warehouse to ensure SLA’s for customer orders were met.

Maternity Leave CoverIn this role i was responsible for:Receiving patients and booking on the practice computer systemRemoving and filing medical recordsMaking new and follow-up appointments for patientsReceiving and making telephone calls, recording messages accurately when neededReceiving new patientsRecording requests for home-visitHandle general.

Master Of Science (Msc), Electronic Security & Digital Forensics

Bachelor Of Science (Bsc), Information Technology & Networking, 2:1