Nadia Sterling Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

• Managed the creation of job bags within Zinc system• Managed the creation of documents within Veeva Vault PromoMats system for EMEA Medical Affairs activities/projects conducted by the Stockley Park office• Helped with the Zinc to Veeva Vault PromoMats transition• Lead Super User for Veeva Vault PromoMats, training users on how to use the system and being a lead point of call for any queries• Proactively managed documents workflow through review to certification (reminding reviewers of deadlines; reminding agencies to upload document content; identifies minor amendments that require follow-up and/or redirection of jobs) to ensure jobs are approved prior to events.• Informed agencies/vendors when jobs are certified and completes archive process• Liaised with Legal/Business Conduct on significant queries to ensure responses are compliant with policies and regulatory/legal guidelines and ensure compliance across therapeutic area teams within Medical Affairs• Liaised with reviewers in Affiliate offices to manage review timelines and to respond to queries• Liaised with agencies to ensure the document process for review and approval of Medical Affairs activities/projects runs smoothly and meets appropriate deadlines• Liaised with Business Conduct on internal processes and best practices to support use of PromoMats by EMEA Medical Affairs• Assisted in updating process documents relating to PromoMats• Created Invoices on Oracle for Purchase Orders • Receipted invoices and payment cards on Oracle

Recruited to help leading up to and during the busy benefits open enrolment period. • Processed invoices and emailed them to accounts department for payment.• Responded to employee queries on the HR ticketing system, through emails and over the phone.• Data reconciliation for invoice charges using V-Lookups on Excel.• Dealt with administrative tasks such as mail merges.• Delivered letters to the post room on a daily basis ready to be dispatched.• Train colleague on invoice process.

• Worked in a professional manner and handled confidential information.• Scanned documents onto the in-house system, quality check scanned documents.• Filed the scanned documents using the in-house systems to the relevant departments.• Covered the reception areas when required.• Adhered to health and safety guidelines.

• Transferring sensitive data from paper to in house system.• Leading a team ensuring that their work is accurate.• Updating and maintain information on computer systems. • Data entry using in-house systems and Excel• Researching and analysing data to support files relating to housing tenancy

Achievements: Whilst working at VeriFone I have exceeded expectations. I was able to work independently and used my own initiative and had to cover whenever my colleague was on leave. I have trained 2 new starters and helped them through the processes whilst managing my own workload.• Responsible for order processing for a company who manufactured payment devices. • Processed customer orders using Amdocs and Oracle.• Ran reports using Amdocs and Business Objects.• Dealt with customer order queries via email and over the phone.• Liaised with the warehouse to ensure SLA’s for customer orders were met.• Checked and signed invoices and hand them to finance department for payment.• Input data using Microsoft Word and Excel.

Maternity Leave CoverIn this role i was responsible for:Receiving patients and booking on the practice computer systemRemoving and filing medical recordsMaking new and follow-up appointments for patientsReceiving and making telephone calls, recording messages accurately when neededReceiving new patientsRecording requests for home-visitHandle general enquiriesRecord requests for repeat prescriptions from housebound patients and senior citizensPreparing computerised repeat prescriptions and putting in GP’S prescription boxMake appointments for hospital transportAir and tidy waiting rooms and consulting rooms after each sessionLeave reception area tidyLeave information regarding unsolved or urgent problems in message book or e-mail the GP’s

Master Of Science (Msc), Electronic Security & Digital Forensics

Bachelor Of Science (Bsc), Information Technology & Networking, 2:1