Nadir Khan Email & Phone Number

Hyderabad, In

Bhopal, Mp, In

Bhopal, Madhya Pradesh, India

Bhopal, Madhya Pradesh, India

Service ManagementDesignates technical lead and backup.Coordinates communication among support staff and systems staff.Serves as the point of escalation (notification) for major incidents.Provides input to the Continual Service Improvement process(CSI)Participates in internal service review meetings (within IT)Participates in external service review meetings (with the business)Participates in negotiating Service Level Agreements (SLAs) and Operational Level… Show more Service ManagementDesignates technical lead and backup.Coordinates communication among support staff and systems staff.Serves as the point of escalation (notification) for major incidents.Provides input to the Continual Service Improvement process(CSI)Participates in internal service review meetings (within IT)Participates in external service review meetings (with the business)Participates in negotiating Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) for the service.Ensures that performance meets the requirements of SLAs and OLAs.Incident ManagementAnalyze and document the cause of the incident.Analyze and define the severity and priority of the incident.Remediate deviation of a process for its particular division/department/school.Responsible for communicating with the Incident Process Owner.Communicate with stakeholders to understand their requirements.Develop and analyze functional specifications.Design efficient IT systems to meet business and technology needs.Integrate multiple systems and reconcile needs of different teams.Plan and oversee projects (e.g. upgrades, hardware/software installations).Provide advice and technical training.Keep abreast of technology trends and developments.Change ManagementManaging/ coordinating the change management activities within a structured process framework.Evaluating the change impact and organizational readiness to limit potential risk.Evaluating the risk of change and providing actionable guidelines on reducing the impact.Evaluating resistance in adopting the change at the user, process, and technology level.Coordinated the Azure Migration for multiple projects.Managing the change portfolio, which allows the organization to prepare for and successfully adopt the change.Authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk.Host and Document the Change Advisory Board (CAB) and eCAB meetings. Show less

Portsmouth

• Recruited, sourced and staffed IT professionals including software developers, network administrators, database developers and DBAs.• Responsible for sourcing & qualifying resumes on the skills set, demographics, compensation etc. against active client requirements.• Responsible for handling IT requirements from US based clients.• Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.• Sourcing from Job Portals… Show more • Recruited, sourced and staffed IT professionals including software developers, network administrators, database developers and DBAs.• Responsible for sourcing & qualifying resumes on the skills set, demographics, compensation etc. against active client requirements.• Responsible for handling IT requirements from US based clients.• Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.• Sourcing from Job Portals (Monster, Dice, Career builder), making job postings on the Job Portal.• Worked on job diva to post notes, qualify, submit, schedule interview and onboard the candidate.• Well versed about US Terms like W2, C2C, 1099, US Visas, etc.• Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.• Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc. leading to joining post placement.• Responsible for achieving a good conversion ratio of submittals into interview and placement.• Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets. Show less

Bhopal Area, India

• Highly responsible for reporting the progress of data extraction to all the respective clients, coordinating with onshore team providing them the technical assistance if required, and business reporting to clients.• Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.• Organizing, attending and participating in stakeholder meetings.• Documenting and following up on important actions and decisions from meetings.• Preparing necessary… Show more • Highly responsible for reporting the progress of data extraction to all the respective clients, coordinating with onshore team providing them the technical assistance if required, and business reporting to clients.• Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.• Organizing, attending and participating in stakeholder meetings.• Documenting and following up on important actions and decisions from meetings.• Preparing necessary presentation materials for meetings.• Ensuring project deadlines are met, Determining project changes.• Providing administrative support as needed, undertaking project tasks as required.• Developing project strategies.• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.• Assess project risks and issues and provide solutions where applicable.• Ensure stakeholder views are managed towards the best solution.• Chair and facilitate meetings where appropriate and distribute minutes to all project team members.• Create a project management calendar for fulfilling each goal and objective.• Cooperate in determining benchmark figures for project implementation and decision documents for project release.• Produce technical, business and economic feasibility studies for project ideas.• Plan project progress (define sub goals, milestones and tasks, time and resource planning).• Plan personnel utilization (determine responsibilities, personnel planning).• Cooperate in the development of the marketing strategy for the project.• Manage project personnel responsible for implementation of the project tasks (hold and chair regular works meetings, motivate staff.• Hand over project results, draw up final project report.• Analyze and process the project experiences (best/worst practice.• Interviewed new candidates applied for the job of a project coordinator.• Conducted trainings for new joiners and existing team members. Show less

Bachelor Of Commerce - Bcom, Business/Commerce, General, Completed

General Schooling, Business/Commerce, General, Completed

High School Diploma, General Schooling, Completed