Expanded Amazon Connect’s distributed system by building a Java microservice using AWS technologies such as EC2, EBS, and CDK to improve data resilience.Developed the call recording management service by utilizing the GFS2 filesystem, streamlining the handling of call recordings, and guaranteeing the upload of call recordings to cloud storage.Utilized AWS’s Cloud Development Kit with TypeScript to create the service’s infrastructure as code, expediting the rapid deployment of AWS resources for debugging and testing.Compiled technical design documentation at a high and low level to research and implement optimal solutions.

Created corporate website by gathering requirements and building the website’s first draft using Bluehost.Managed advertisements that are played at every company store through NoviSign, allowing media to be added, edited, or removed quickly and easily.Performed IT operations such as mapping network drives and ensuring employee computers are working properly.Advocated for data permissions to prevent security risks.