Nicholas Hankins Email & Phone Number

Imperial, Mo, Us

Scott Afb, Illinois, United States

- Manages Communications, Logistics, and Administrative personnel in support of Military Accessions Operations.- Supervises 5 civilian and military individuals- Manages/Approves Timecards for 9 DoD civilians- Manages of $1.2M of operational, travel and marketing budgets.- Authorizes/Approves all purchases- Perform audits of travel funding ledger- Issues/maintains $500K of IT assets- Troubleshoots mobile/network/desktop issues- Provides remote and on-site support… Show more - Manages Communications, Logistics, and Administrative personnel in support of Military Accessions Operations.- Supervises 5 civilian and military individuals- Manages/Approves Timecards for 9 DoD civilians- Manages of $1.2M of operational, travel and marketing budgets.- Authorizes/Approves all purchases- Perform audits of travel funding ledger- Issues/maintains $500K of IT assets- Troubleshoots mobile/network/desktop issues- Provides remote and on-site support to 34 Operating Locations across 180,000 sq miles Show less

Scott Air Force Base, Il

Manage 8 TechniciansProvide 24/7 emergent technical support to 217 VIPs and 19 General Officers

Al Udeid Air Base, Qatar

-Managed 9 planners-Coordinated and developed critical infrastructure enhancements-Briefed leadership weekly

Scott Air Force Base, Il

-Managed 8 operators-Elevated and expedited critical outages-Subject Matter Expert

Al Udeid Air Base, Qatar

Directing 22 members throughout Win 10 migrationEnsuring Software compatibility prior to forced migrationManaging customer relations toward trouble ticket resolution

Scott Air Force Base, Illinois

-Manage 350 Client System Administrators-Establish and provide bi-monthly training to incoming administrators-Create/validate elevated accounts for base-wide administrators-Provide technical support and hands on training to administrators

San Antonio, Tx

-Provide immediate support to VIP customers-Resolve all IT related issues quickly and professionally

San Antonio, Texas

-Manage a 6 man client systems office-Prioritize service requests according to matrix-Provide training to pipelined employees on a weekly basis-Coordinate with outside offices and management to meet mission requirements

Ramstein Air Base, Germany

-Maintain 26k network attached client systems-Refresh, image, upgrade all network assets-Maitain/Provision/Inventory active corporate cellular account and assets-Troubleshoot computer issues over the phone and out-calls.