Nahid Mahmud Email and Phone Number

D-PAY Project

– Conducted detailed analyses of credit applications across various sectors including commercial banking, services, contracting, trading, real estate, and corporate finance.– Examined financial audit reports of corporate clients, ensuring accuracy and compliance with regulatory standards.– Collaborated with the marketing team to brainstorm and develop innovative marketing strategies and campaigns.– Researched various banks and crafted event sponsorship proposals to enhance brand partnerships and visibility.– Assisted in the development and execution of social media marketing strategies, creating content that engaged and grew the audience.– Contributed to content creation for various marketing channels, ensuring consistent and compelling messaging.– Analyzed transaction banking processes to identify areas for improvement and optimization.– Conducted thorough analyses of customer profiles in trade finance, providing insights for better customer service and product offerings.– Reviewed internal and external audit reports to ensure compliance and identify areas for operational improvements.

– Provided exceptional customer service by addressing inquiries, resolving issues, and processing transactions efficiently.– Assisted in opening new accounts and managing existing accounts, ensuring all documentation and compliance requirements were met.– Supported the analysis and processing of loan applications, contributing to faster approval times and improved customer satisfaction.

– Conducted thorough screening of candidates to identify suitable candidates for open positions, ensuring a qualified talent pool.– Enlisted and organized employee data in Excel sheets, ensuring data accuracy and accessibility for HR processes.– Assisted in planning and executing social media marketing strategies to promote the company's brand and attract potential candidates.

– Skillfully managed challenging customer interactions, employing empathy and problem-solving techniques to address issues and ensure a positive outcome.– Cultivated and nurtured customer relationships through proactive communication and personalized assistance, fostering loyalty and trust.– Collaborated with colleagues from various departments to streamline processes, share knowledge.