Alexander Nahodil, Pmp, Psm I Email & Phone Number

Conshohocken, Pennsylvania, United States

Serve as a liaison between the business team and the development team. Manage the development team to ensure the work lines up with Product Management and Business initiatives, and delivers value to the business in an efficient way.

Conshohocken, Pennsylvania, United States

For more than a century, ASTM has been well known as one of the world’s largest and most established standards creating organizations. Today, ASTM also offers a wide range of products and services that go well beyond standards: training, proficiency testing, certification and the new portal service Compass. These offerings significantly enhance the benefits ASTM provides to its stakeholders worldwide.

Philadelphia, Pennsylvania

Hired to improve new-client integration process with a focus on reducing project durations. Managed integration project portfolio of up to 19 concurrent client-facing projects for Fortune 100, 500 and EU Top Track 100 companies.Accomplishments:• Standardized integration process reducing average project duration by over 60%, accelerating profitability and improving client satisfaction. • Led internal cross-functional team in the completion of up to 19 concurrent client-facing integration projects at a time including requirements gathering, project planning, resource leveling, project prioritization, risk assessment & mitigation planning, issue gathering & triage. • Developed the first company PMO resulting in dramatically improved project process standardization and provided continuous improvements via lessons learned and risk assessments processes. • Standardized reporting, increased company-wide visibility into the client integrations portfolio, resulting in greater buy-in from all departments and an improved ‘shared vision’. • Managed ongoing iOS app development for leading American premium clothing company, serving as a liaison between internal technical stakeholders and client business, marketing, and creative stakeholders.

Planned and managed budget, accommodations, visa requirements and travel arrangements across 40 cities in 11 countries including Thailand, Laos, Cambodia, Myanmar, Indonesia & Singapore. Volunteer Instructor for English as a Second Language (ESL)

Philadelphia, Pa

Hired to improve revenue recognition performance on in-progress and backlogged contracts. Managed IT project portfolio in excess of $2 million for up to 17 clients at a time. Led geographically dispersed cross-functional teams of over 150 internal, client & vendor personnel. Accomplishments:• Selected to simultaneously take over high-profile at-risk projects. Each was over 50% behind schedule with 50% of budget spent. Analyze all work remaining with project team and rebuilt project schedules. Completed projects within 10% of original target completion date and on budget.• Developed new project management documents for Meaningful Use Interface projects improving project tracking and forecast accuracy by 50% and reducing planned staffing hours by 10%. • Assigned to manage projects for demanding, high-attrition-risk client. Met or exceeded all client expectations and facilitated purchase of 4 additional projects.

Greater Philadelphia Area

Responsible for increasing net profit and market visibility to prime company for introduction to franchise market. Accomplishments:• Created new streamlined system for event booking and fulfillment which reduced supervision and staffing overhead by 20% and substantially increasing customer satisfaction.• Increased market visibility through project including: brand development; design, production and distribution of print material; new company website (via SCRUM methodology); and SEO and e-mail marketing campaigns. Resulted in 60% increase to online bookings.• Implemented document control and customer relationship management systems utilizing web-based IT solutions which increased closing rates and customer service.

Toms River, Nj

Hired to reduce staffing overhead and ensure compliance with government and accreditation-agency standards and regulations. Accomplishments:• Managed team in IT infrastructure implementation (hardware upgrades, software installation, data migration, documentation and training) resulting in substantial increase in resource usage efficiency and records accuracy.• Managed marketing project including the creation of a new DBA corporate branding, new company logo, new website and print media. • Selected to improve documentation and reports required to satisfy certification and government standards. Efforts resulted in higher audit scores and reduced staffing hours needed to prepare for audits.

Cincinnati, Oh

Responsible to improve project performance on a $1 million project to develop and introduce a heart-healthy beverage to the market.Accomplishments:• Assisted creation and management of Project Plan documents: project schedule, risk register & management plan, issue register, communication plan and stakeholder management plan.• Developed and documented Procurement Plans and assisted in 3rd party contractor negotiations.• Led Risk Identification process utilizing SWOT analysis and Interviewing resulting in a detailed Risk Register.

Orange County, California Area

Hired to improve technical support customer satisfaction by reviewing client interactions to ensure accurate solutions were provided and coaching on customer service best practices.Accomplishments:• Developed and trained colleagues in streamlined work procedures resulting in 100% increases in efficiency and providing substantial cost savings by reducing department overtime hours. • Assisted Training department team in the creation of training materials for new-hire and ongoing training.

Orange County, California Area

• Conducted statistical sampling of conversations between In-Game Support Representative and customers weekly in order to assist In-Game Support Representatives offer support quality support.• Part of team which created training materials for use with new-hire and ongoing employee training.

Orange County, California Area

• Addressed customer concerns and comments via in-game real-time text-based chat.• Exceeded work quotas and quality rating requirements each month.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Arts, Entertainment, And Media Management