Naif Nore Email & Phone Number

Navi Mumbai, Maharashtra, India

• Addressing customer inquiries, issues, and complaints related to the product.
• Diagnosing and resolving technical issues such as software bugs, feature malfunctions, or software problems.
• Creating and maintaining documentation such as user guides, FAQs, and troubleshooting manuals.
• Conducting issue resolution sessions for customers or internal staff.
• Gathering customer feedback and insights to improve the product.
• Handling escalated issues promptly and… Show more

Navi Mumbai, Maharashtra, India

• Foster positive client relationships by serving as the main point of contact for their queries, concerns, and inquiries.
• Effectively communicate company product features, updates, and solutions to clients to ensure they maximize their usage.
• Provide timely and efficient resolution to client-reported issues, including technical troubleshooting and user guidance.
• Collaborate with technical teams to escalate and resolve complex technical challenges clients face.
• Provide… Show more
• Provide solutions/workarounds for clients to ensure they understand how to use platform software and tools effectively.

Navi Mumbai, Maharashtra, India

• Respond to customer inquiries / Complaints / Suggestions / Feedback via Email, Chat, and Social Media platforms within the assigned TAT.
• Assist and help customers build their DIY app using available components on the Beezer app market. Suggest to customers different subscription plans and available components it suitable to their business needs.
• Assist customers in creating mobile shopping apps for their Shopify / WooCommerce store.
• Work with developers, and assist them in… Show more
• Work with developers, and assist them in developing new features according to feature requests by users.
• Feature test new releases and suggest developers for any required enhancements before deploying them to the production site.

Navi Mumbai, Maharashtra, India

• Review client orders and plan and coordinate delivery activities of PPE products for COVID-19.
• Build positive and productive working relationships with clients associated with US Government for business growth.
• Analyze and troubleshoot delivery issues in a timely fashion.
• Manage a delivery team to ensure timely and accurate customer deliveries.
• Oversee daily activities of delivery team and provide direction and guidance as needed.
• Perform resource allocations and… Show more

Navi Mumbai, Maharashtra, India

Worked with GDI Consulting to recruit multiple candidates related to the proposal and technical writing services with the help of LinkedIn Sales Navigator. Also used Data Extraction, Data Mining, and Data scraping tools to extract candidate profiles.

Pune, Maharashtra, India

• Installing Oracle software Oracle 10g, 1 1g database on UNIX & Windows platforms
• Creating and managing users and granting proper privileges on the database.
• Monitoring & managing database growth, table spaces, adding data files, resizing and renaming the data files.
• Purging the alert log and listener log files regularly.
• Performing re-org activity of Tables & Schemas.
• Created database manually & using DBCA utility.

• Execute research on standardized and customized data sets for Cheers Interactive.
• Utilizing various search engines to research data
• Building company lists, extracting contacts for a given list (as per requirements) from the various resources available on the internet
• Capture the researched data in MS Excel or CRM-based software.
• Experience in using the internet and various company directories available online.
• Also includes verification of Emails by using Email… Show more

Bachelor Of Science - Bs, Information Technology

Diploma In Computer Technology, A