As an After Sales Service Specialist at Suzhou Detech, I provide technical support and customer follow-up for auto and semi-automated glue dispensing machines. I troubleshoot and resolve issues, ensure customer satisfaction, and maintain good relationships with clients and partners. I have a Bachelor's degree in Electrical and Electronics Engineering from RNS RPM, where I learned the fundamentals of automation, electronics, and robotics. I also have a passion for learning new things and enhancing my skills. My goal is to contribute to the innovation and development of automation technology and solutions.