Naina J Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, India

Bengaluru Area, India

Bengaluru Area, India

Bangalore Area, India

- Serving as a Single Point of Contact / interface for supporting Clients; providing pre-sales support, giving process demonstrations and presentations.- Administering the project from initial kick off to final delivery and ensuring a smooth flow. Having regular project review meetings, foreseeing potential hurdles, maintaining MIS for all phases and reporting project progress to the client - Ensuring customer satisfaction through timely resolution of customer’s complaints and proactive initiative to prevent failures; checking the quality of the services that are to be delivered to Customers.- Cost tracking and profitability analysis - Planning Customer Relationship strategies

Bangalore

- Managing the existing and key accounts of the company - Pre-sales activities - Proposals, Responding to RFIs and RFQs. - Acquiring new accounts and growing business with existing ones through mining and upselling. - Managing and coordinating project activities ensuring timely deliveries as per defined timelines and quality standards.- Approach prospects through channels like e-mail campaigns, online portals, social media networks etc- Coordinating internally to work on Proof of Concepts and Pilot projects.

Bangalore, India

- Analyse blueprints, project documentation and client specifications to prepare time, cost and resource estimates. - Resource allocation and scheduling project deliveries - Capture risks and issues on projects — coordinate with the project management team to analyse risks and suggest the most appropriate solutions. Monitoring issues and risk resolution

Mangalore Area, India

- Managed a team of 12-15 sales executives and drive the team towards greater productivity and efficiency.- Motivate and guide the sales team for achieving sales targets, increase market share and to achieve a high level of customer satisfaction- Recruiting field sales executives and telecallers through direct interviews and tie-ups with HR consultancies and providing thorough product training to the team members and thus focus on team building- Managed the payroll activities of the team, including incentive calculations - Carried out initial/entry-level credit analysis for passing personal loans - Working knowledge of Finone and Finacle software for banking

Pgdm, Digital Marketing

Brand Management

Advanced Content And Social Tactics To Optimize Seo

Master Of Business Administration (M.B.A.), Marketing, Finance

Bachelor'S Degree, Industrial And Production Engineering

High School