Naina J Email and Phone Number
Change is the only constant and so are consumer needs! Listening and keen observation are the keys. A well-presented customer-driven professional with over 15 years of experience in varied fields and roles. My multi-faceted roles include digital marketing & branding, client solutions, project management, pre-sales, and account management. These have helped me acquire an easy understanding of various challenges from different perspectives and devise suitable solutions. I started as a finance and banking professional heading a team of sales executives. I later moved into the translation and localization world which is a highly intricate and interesting industry. This, for me, has been a steep learning curve. I've actively interfaced with clients, understood their needs and concerns, educated them about best practices, tailored solutions, and successfully delivered projects. I'm now part of the e-learning industry that is growing at a breakneck speed. My vision is to conceptualize consumer expectations and create innovative brand experiences that contribute to the larger goals of the organization. I adopt a collaborative approach and build an impactful rapport with all stakeholders to achieve the objective. I’m an Engineer with an MBA in Marketing and Finance. I would be happy if I can help in any way with my present skill set. Feel free to get in touch with me.
Acl Digital
View- Website:
- acldigital.com
- Employees:
- 82
-
Assistant Manager - MarketingAcl Digital Nov 2022 - PresentBengaluru, Karnataka, India -
Lead - Marketing And Corporate CommunicationsAnsrsource Aug 2020 - Nov 2022Bengaluru, India -
Senior Associate - Marketing And Corporate CommunicationsAnsrsource Jan 2016 - Jul 2020Bengaluru Area, India -
Client Solutions - Proposal ManagementAnsrsource Apr 2015 - Dec 2015Bengaluru Area, India -
Key Account ManagerMayflower Language Services Apr 2014 - Mar 2015Bangalore Area, India- Serving as a Single Point of Contact / interface for supporting Clients; providing pre-sales support, giving process demonstrations and presentations.- Administering the project from initial kick off to final delivery and ensuring a smooth flow. Having regular project review meetings, foreseeing potential hurdles, maintaining MIS for all phases and reporting project progress to the client - Ensuring customer satisfaction through timely resolution of customer’s complaints and proactive initiative to prevent failures; checking the quality of the services that are to be delivered to Customers.- Cost tracking and profitability analysis - Planning Customer Relationship strategies -
Manager - Client SupportMayflower Language Services Pvt Ltd Jul 2009 - Mar 2014Bangalore- Managing the existing and key accounts of the company - Pre-sales activities - Proposals, Responding to RFIs and RFQs. - Acquiring new accounts and growing business with existing ones through mining and upselling. - Managing and coordinating project activities ensuring timely deliveries as per defined timelines and quality standards.- Approach prospects through channels like e-mail campaigns, online portals, social media networks etc- Coordinating internally to work on Proof of Concepts and Pilot projects. -
Project Coordinator - PresalesMayflower Language Services Pvt Ltd Sep 2008 - Jul 2009Bangalore, India- Analyse blueprints, project documentation and client specifications to prepare time, cost and resource estimates. - Resource allocation and scheduling project deliveries - Capture risks and issues on projects — coordinate with the project management team to analyse risks and suggest the most appropriate solutions. Monitoring issues and risk resolution -
Management TraineeHdfc Bank Apr 2007 - Apr 2008Mangalore Area, India- Managed a team of 12-15 sales executives and drive the team towards greater productivity and efficiency.- Motivate and guide the sales team for achieving sales targets, increase market share and to achieve a high level of customer satisfaction- Recruiting field sales executives and telecallers through direct interviews and tie-ups with HR consultancies and providing thorough product training to the team members and thus focus on team building- Managed the payroll activities of the team, including incentive calculations - Carried out initial/entry-level credit analysis for passing personal loans - Working knowledge of Finone and Finacle software for banking
Naina J Education Details
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Digital Marketing -
Brand Management -
Advanced Content And Social Tactics To Optimize Seo -
Marketing, Finance -
Industrial And Production Engineering -
Carmel English SchoolHigh School
Frequently Asked Questions about Naina J
What company does Naina J work for?
Naina J works for Acl Digital
What is Naina J's role at the current company?
Naina J's current role is Marketing Communication | Digital Marketing | Consumer Insights.
What schools did Naina J attend?
Naina J attended Xlri Jamshedpur, Indian Institute Of Management Bangalore, University Of California, Davis, Icfai University, Sri Jayachamarajendra College Of Engineering, Carmel English School.
Who are Naina J's colleagues?
Naina J's colleagues are Siva Ranjani Raja, Sambit Raut, Sanjay Lk, Kumardeep Gawande, Hans Raj Menariya, Rakesh Js, Amir Beig.
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