Najmul Alam Email and Phone Number
🌟 About Me 🌟As a certified ManageEngine OpManager Product Professional and Endpoint Central Associate, I am an accomplished Technical Support Consultant with extensive expertise in software implementation, demo sessions, training, and Proof of concept (POC). I excel in designing and delivering seamless technical solutions, solving complex challenges, and ensuring peak performance for IT infrastructures.🔹 What I Bring:Advanced product knowledge and hands-on implementation expertise.Deep expertise in IT administration and endpoint management.A results-driven approach to technical support and product specialization.Proven ability to troubleshoot, optimize, and innovate in dynamic environments.A commitment to exceptional service and long-term client success.🎯 My mission is to bridge the gap between technology and business needs, ensuring organizations stay agile, secure, and productive. By leveraging my skills and experience, I help teams unlock the full potential of their IT infrastructure.📈 Let’s connect to collaborate, exchange ideas, or explore opportunities to drive technological success together!
Elitbuzz Technologies Ltd
View- Website:
- elitbuzz-bd.com
- Employees:
- 23
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System EngineerElitbuzz Technologies Ltd Oct 2021 - PresentLink Road Gulshan• Providing technical support to respond to customer queries, troubleshoot issues, and resolve technical problems related to ManageEngine software products such as OpMnagaer, Netflow Analyzer, Firewall Analyzer, Network Configuration Manager, AD Manager Plus, Ad SesfServicePlus, Application Manager etc.• Conduct product demonstrations for potential customers, highlighting the features and benefits of ManageEngine software products.• Installing and customizing ManageEngine software products to meet customer requirements.• Provide remote support to customers, including remote troubleshooting, configuration, technical support and installation of the software.• Providing training and documentation, creating user manuals and other documentation.• Resolving customer issues to provide timely resolutions to customer issues and concerns.• Manage client communication and coordination with sales team as required.• Contribute to technical design documentation and implementation.• Installed application software & provided technical support on computer users.• Troubleshoot computer Hardware & Network related problems.• Provide IT support to end-user for their Desktops, Laptops, and Printers.• Installing and update antivirus, operating system (windows 11, Windows 10, etc.)• Installed & configuring new LAN connections.• Configure CCTV /IP Camera and NVR.
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Assistant Engineer ItKhwaja Yunus Ali Medical College & Hospital Jan 2019 - Oct 2021Sirajganj District, Rajshahi, Bangladesh• Installing and configuring computer hardware, software, systems, networks, printers and scanners.• Configuring, Installing & Maintenance of NVR/DVR IP Camera, Backup and Playback.• Planning & Cabling IPV4 IP address, LAN, WAN, & Wireless network.• Solving Hardware & Network related problems of computers.• Provide IT support to end-user for their Desktops, Laptops, Scanners and Printers, UPS.• Monitoring and maintaining computer systems and networks.• Troubleshooting IT issues to find the fastest resolution possible to ensure the smooth running of the business.• Installing and update antivirus, operating system (Windows 7, Windows 8.1, Windows 10).• Training new members of the IT team and doctors.• Providing technical support across the company.
Najmul Alam Skills
Najmul Alam Education Details
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Computer Science And Engineering -
Infra Polytechnic Institute,BarisalComputer Science -
Paterhat Muslim Model High SchoolScience
Frequently Asked Questions about Najmul Alam
What company does Najmul Alam work for?
Najmul Alam works for Elitbuzz Technologies Ltd
What is Najmul Alam's role at the current company?
Najmul Alam's current role is Software Implementation Expert | ManageEngine Product Professional | Technical Support Engineer | System Administrator |.
What schools did Najmul Alam attend?
Najmul Alam attended University Of Development Alternative, Infra Polytechnic Institute,barisal, Paterhat Muslim Model High School.
What skills is Najmul Alam known for?
Najmul Alam has skills like Ip Cameras, Cabling, Systems Engineering, It Officer, Computer Hardware, Windows, Graphic Design, Networking, Local Area Network, It Support, Nvr, Mikrotik.
Who are Najmul Alam's colleagues?
Najmul Alam's colleagues are Ashik Bin Kader (Nirjhar), Abu Tayeb, Md.shamit Ul Islam, Shahida Khatun, Hamza Parwani, Fazili Atif Chulliyil, Soaeb Abdullah.
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Najmul Alam
Dhaka -
Md. Najmul Alam
* Project Management* Climate Resilient Engineering, * Solar Plant Engineering, * Water Resource Management, * Irrigation Engineering, * Water Treatment Plant Operation, * Water Quality Parameters Test.Dhaka, Bangladesh -
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