Nakeia Horstead, Mshrm, Shrm-Cp Email & Phone Number

Birmingham, Alabama, United States

Payroll/Benefits• Processes multi-state bi-weekly payroll for 2 company codes with 70+ employees • Maintains payroll information by collecting, calculating, and entering data; updates payroll records, verifies timesheets, processes garnishments, ensures deductions are properly applied, and resolves payroll discrepancies.• Oversaw and managed the seamless transition between benefit providers• Spearheaded the implementation of the new HCMS• Oversees and manages all benefit plans and claims Recruitment/Staffing • Oversees the employee life-cycle process, including attracting and recruiting talent, hiring, onboarding, development, retention, and termination. • Partners with hiring managers to ensure all locations/properties are properly staffed• Manages the performance appraisal review process• Handles all unemployment claims and attends unemployment hearings on behalf of the company• Handles staffing issues, such as mediating disputes and overseeing the disciplinary action process. Employee Engagement o Partnered with the Magic City Toy Drive in 2023 and collected 23 toys to donate to kids in the communityo Effectively planned and managed Engel Realty’s first Employee Appreciation Dayo Partnered with United Way of Central AL for the “2024 Be Somebody Campaign” o Presented and secured sponsorship opportunity for local community event• Introduced the Engagement Pulse Survey that resulted in an increase to the time off policy offered making us more competitive within the market HR• Serves as a liaison between senior leadership and employees• Manages and maintains data within our HCMS• Increased company social media presence and establish an employer brand strategy in partnership with local marketing firm • Responsible for ACA filing • Responsible for Worker’s Compensation reporting • Initiated “HR Connect: Navigating with Nakeia” – a monthly professional development session for residential property managers

• Provided organizational support and expertise on all payroll-related projects, programs, and initiatives related to the West Coast• Assisted with audit-related inquiries.• Processed multiple bi-weekly, semi-monthly, and monthly payrolls for 40+ company codes containing 700+ W2 and 1099 employees.• Prepared payroll reports for annual financial audit.• Assisted in the reconciliation and recording of salary and benefit expenses.• Managed and maintained the integrity of the data within ADP.• Worked closely with the HR team on payroll, reporting, and employee needs.• Implemented new company codes for new legal entities.

• Processed multi-state weekly, bi-weekly, and semi-monthly payroll for 450+ employees through ADP.• Owned the post offer process including contacting employment references, scheduling drug screens and background checks, conducted new hire paperwork, and scheduled New Hire Orientation and History and Vision sessions.• Maintained payroll information by collecting, calculating, and entering data, updated payroll records, verified timesheets, processed garnishments, ensured deductions were properly applied, and resolved payroll discrepancies.

Birmingham, Alabama, United States

• Processed bi-weekly payroll for 130+ employees using ADP.• Conducted payroll and benefits onboarding sessions for new team members.• Maintained payroll information by collecting, calculating, and entering data.• Updated payroll records, verified timesheets, ensured deductions were properly applied, resolved payroll discrepancies, balanced payroll for audit and reconciliation, uploaded retirement contributions, and served as a backup for finance department.

Dothan, Alabama, United States

• Provided employee training on HR Software and facilitated resolutions to any payroll errors.• Spearheaded the transition and implementation of the new HRIS system (Paycom), and upgrades and enhancements. • Responsible for setting up and maintaining compliance on employee’s records and files.• Coordinated pre-employment processes to include background checks, reference checks, drug screens and MVR’s.• Created new hire packets and conducted new hire orientation.• Processed Payroll changes.• Reconciled invoices with payroll deductions.• Processed earnings deductions and garnishments.• Managed and processed employee bi-weekly payroll.• Maintained high standards of confidentiality of all employee records and information.

• Served as a liaison between the organization and external benefits providers and vendors.• Performed periodic audits of HR files.• Assisted with payroll functions including processing payroll, answering employee questions, fixing processing errors, and distributing checks.• Assisted with planning and executing special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.

Dothan, Alabama, United States

• Completed certification of 370+ Housing Choice Voucher participants.• Balanced Housing Assistance Payments (HAP) registers monthly for 7 accounts.• Partnered with the accounting department to issue landlord checks.• Calculated deductions, housing assistance subsidies, and assisted participants in negotiating contract rent with landlords.• Scheduled inspections for new clients.• Engaged in dispute resolutions and served as an advocate for tenants and landlords.

Opp, Al 36467

• Oversaw the Housing Choice Voucher Program for Covington County.• Implemented quality control measures such as managing the waiting list, reviewing tenant files, timeliness of staff actions, and lease- up rates, to ensure compliance with all housing authority procedures and HUD regulations.• Verified initial and continuing eligibility, family composition, and household income. • Managed portability vouchers. • Engaged in dispute resolution with tenants, landlords, and neighbors. • Evaluated needs of clients for appropriate referral to external service providers.• Processed landlord checks.• Scheduled and conducted follow up inspections on units.

Master’S Degree, Human Resources Management/Personnel Administration, General, 3.6

Bachelor’S Degree, Human Resources Management/Personnel Administration, General, 3.7 Gpa

Activities and Societies: Delta Sigma Pi (VP of Chapter Operations), Delta Mu Delta, and Phi Theta Kappa (Secretary)As a student at Troy.

Associate’S Degree, Human Resources Management/Personnel Administration, General, 3.8 Gpa

Activities and Societies: Phi Theta Kappa, Honors Program, Student Government Association, Saints Angels, Student Support Services.