Nakia Mccowan Email & Phone Number

United States

• Manages large projects associated with performance outcomes, chart audits, and identification of improvement opportunities through outcome analysis
• Collaborates with other departments to develop processes to report on provider and practice performance that support PHP customers
• Assesses staff's training and development needs to ensure they are adequately supported
• Ensure that program services that are provided by PHP are consistent and meet both internal and external requirements
• Perform root cause analysis on large amounts of datasets and create detailed reports for strategic business issues and opportunities
• Handles performance problems and successes decisively and objectively, provides guidance and assistance to improve performance, rewards hard work and risk-taking, motivates, challenges, develops employees, and.

Denver, Colorado, United States

• Managed contractual relationships with clients and ensured that the obligations on both sides were fulfilled. Leveraged competitive information, product data, and customer insights to identify trends and long-term.
• Was lead on multiple projects to convert data conversion into EPIC. Considered the limitations and priorities of multiple groups to coordinate a smooth and timely transition.
• Managed revenue at a systems level and all contracted payer agreements, as well as managed operations of cash offices and daily reports.
• Provide accurate and timely reporting of performance metrics to the senior leadership team as required or scheduled

Denver, Colorado, United States

• Performed tasks central to programs, including scheduling, budgeting and accounting, and resources management. Maintained office CE credits, CPR renewal, and seminar schedules.
• Demonstrated ability to lead and motivate outstanding Dental care team.
• Processed and reconciled payments, verified insurance benefits, scheduled appointments, and collected copayments.
• Created tracking codes for Quality Indicators and Quality Assurance presented to the Board of Doctors as well as inter-facility departments including Diabetes, Wellness, Mental Health, and Medical.