Nathan Miller Email & Phone Number

Birmingham, Alabama, United States

* Build individual Grand Opening Plans for each market that leverage the 3 Pillars of a the ATS Grand Opening strategy: Awareness, Community, Donations.* Execute a market visit/deep dive prior to each opening to identify unique opportunities and how ATS can leverage those opportunities for each opening. * Coordinate with internal teams to ensure all necessary activities are completed on time including store set up of the key marketing messages and all marketing and promotional efforts.* Manage outside vendor relationships for timely delivery of all marketing materials based on the timeline developed by the Operations/Grand Opening Team.* Provide regular progress updates to senior leadership team including budget and timeline updates.* Develop and manage each individual Grand Openings plan budget and ensure that at no point are the budgets overspent.* Identify opportunities for continues improvement and implement best practices from one grand opening to the next.* Oversees and maintains vendor relationships to manage expectations (e.g., high level of service, accountability, etc.), to provide timely feedback, and to maximize cost efficiency, quality, timeliness, and responsiveness in a manner that best supports the organization's initiatives.

Irondale, Alabama, United States

• Create and update graphics and other marketing collateral for specific campaigns, events, and store needs to ensure brand compliance and consistency• Work with the Director of Marketing to develop strategic local store marketing plans that achieve our growth objectives.• Work with Regional Directors and General Managers to develop and execute marketing campaigns and events at the local level to generate new customers, new donors, and sales for local stores. • Lead development and execution of organic social media content and calendar• Proactively develop relationships with external audiences and building relationships within the community• Manage image library, video databases and determines image use across marketing platforms • Manage process and collection of social media assets as needed • Assist the Director of Marketing with planning and execution of grand openings. • Ensuring all marketing communications align with strategic and annual plans, are consistent with brand equity and positioning, effectively reach target audiences and are developed within planned budget.• Manage planning and execution of in-store promotions: establish objectives, implement strategies, communicate with cross-functional team members, and provide post-promotion analyses.• Partnering with senior cross functional leadership to ensure in-store/in-market programs are successfully executed and determine how to best execute local marketing plans, programs and promotions.

Birmingham, Alabama, United States

• Troubleshoot and report app bugs and issues• Monitor and lead operations flow from order creation to delivery• Exercise judgment to decide how best to handle order issues• Quickly solve unexpected problems and ensure orders are accurate and on time

Springville, Al

• Formulated and implemented pre-season marketing plans that supported departmental and divisional strategies.• Spearheaded marketing campaigns, from developing support materials with vendors to deploying advertisements targeting key promotions at specific users. • Captured and analyzed social media metrics to identify opportunities for improvement; generated detailed reports that influenced future decision making.• Collaborated with team members on expanding marketing channels. On the website, Facebook, Linkedin, and Instagram• Performed administrative support activities for senior staff, including creating proposals and organizing documentation.

Birmingham, Alabama Area

• Regulated the cleanliness and sanitation of the store, fostering a professional atmosphere while preventing infections.• Fostered a fun, positive environment through pleasant interactions with customers, even during hectic periods.• Constantly expanded personal knowledge of coffee styles and varieties to better serve 50+ customers at a time.• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Birmingham, Alabama Area

• Cultivated positive relationships with customers throughout their service experience by quickly and professionally handling issues.• Administered financial operations, including receiving billing information, generating invoices, tracking collection progress, managing audits, reconciling accounts, and updating financial records.• Documented financial information to guarantee accurate and on-time payments for employees and vendors.