• Taking inventory of products & recording data about items that need to be restocked.• Marking up prices on items that are on sale or discounting items that needs to be cleared from inventory.• Troubleshooting and problem solving in case of problems with customer orders.• Maintaining a clean and organized work environment.• Scanning barcodes on items to record prices, quantities & other pertinent information for inventory purposes.• Work with customer support team to ensure maximum customer satisfaction.

• Provide onsite management of events & meetings also work collaboratively with other onsite staffs• Effectively handled event preparations as directed by event managers.• Politely assist customers in person & effectively resolved any concerns or issues.• Provide highly professional service in concerts, congresses & conventions such as Mads Langer concert, Global DIY Summit, EULAR etc.

• Responsible to maintain customer focus at all times & respond to customer’s queries, complaints & orders & proactively follow through to resolution.• Sending customers quotes & invoices using ORACLE OS.• Set credit terms based upon customer business volume & payment behaviour.• Collaborating with cross-functional teams, buying houses, local brand offices etc to ensure on-time product delivery to attain sales target and customer needs & concerns.• Strive for continuous improvement of processes and KPIs.• Assist with continuous order placing development processes for faster & error-free order placing.

Developing Concept Notes and Project Proposals for Hosting National and International Seminars & Training Programs for international foundations, multilateral organizations, donor agencies, multinational corporations and government representatives.Building Relationships with other partners & stakeholders.Provide research & knowledge support in ongoing initiative/projectNetworking & Maintaining Liaison with External Stakeholders.Composing Articles, Reports, Audio-visuals, and Presentations.Reach out to prospective individuals of target accounts mainly by email.

Health Unit, BRAC International