IT Infrastructure Assessments •Extracted insights from client interviews to gain current state understanding of client’s IT operating model and IT infrastructure landscape including enterprise technology, end-user compute, IT service management, disaster recovery and vendor management •Prepared detailed assessment report on capability and maturity levels (CMMI model) within the broader focus areas to provide a holistic representation of the IT function. Aided in providing recommendations to address gaps and potential concerns and formulating roadmap to provide actionable items IT Migrations and Project Management•Created Visio flowcharts to visualize business processes and illustrate task sequence, decision points and flow of work. This aided in understanding bottlenecks and implications of migrating from old to new HR system •Built and maintained project plan to account for all phases of the migration process with relevant stakeholders and dates. Actively worked with client PM team to get approval on project plan dates and to remove blockers by communicating with necessary stakeholders •Prepared weekly executive reports to be presented in front of client leadership to discuss progress, roadblocks and next steps. Maintained the RAID log in order to follow up on client action items IT Operating Model Strategy •Extracted insights from 40+ client interviews across various functions of the business to develop an inside out perspective on their IT operating model. Researched and interviewed with 10+ EY SMRs to create an enterprise insights deck focusing on trends within data strategy, cloud FinOps, AI/ML and cybersecurity space •Designed, organized and conducted Miro workshop for 15+ client IT leaders to discuss and prioritize their IT initiatives while giving immediate feedback using comments and voting features

• Generate a report to track and analyze user engagement on the Glofox app for a client with more than 1750 studios• Segment user issues that were arising on Product Board to allow Product team to prioritize OKRs • Produce a dashboard in Looker for feature engagement, giving the CPO deeper insight into feature adoption, user retention, and overall customer satisfaction

• Developed Excel database for client looking to store order information for more than 20 product types• Improved collection of customer preferences for orders by 10% through detailed Google forms• Designed shopping cart and event functionalities of website using Wix to fasten the checkout process

• Organized bi-weekly meetings for 43 ambassadors, host student panels and webinars for international students• Lead and facilitate recruitment of 20 new ambassadors amongst a pool of 100 candidates within a 2-week time span• Overhauled the performance evaluation system to track member activity resulting in positive feedback

• Communicated extensively with prospective international students by providing them information about life at Indiana University and connecting them to the right resources on campus• Developed communication skills by hosting webinars, being part of student panels and contacting students via written emails• Provided international students with information resources to aid in their college application and decision-making process • Engaged in recruitment activites which involved presenting at my alma mater to an audience of 100 students• Volunteered and participated at several international events on campus including IU Worlds Fare, IU Homecoming

• Recruited after successfully completing two peer-tutoring sessions and demonstrating excellent performance in class• Collaborated with the professor to lead classes of 35 students by operating the computer while ensuring peer tutors perform optimally• Assisted class professors four times per week and conduct office hours to answer questions and strengthen student understanding of Microsoft Excel and Access

• Selected to be part of an 8-week course to study about the economic and political landscape of Greece• Worked on a project that involved the use of marketing strategies to improve brand awareness of a Greek luxury travel company with a Chinese demographic• Travelled to Greece for a week and spoke to entrepreneurs, prominent businesspersons and politicians about enduring a stagnant economy• Understood Greek cultural norms and had discussions regarding the differences between American and Greek business culture• Utilized my experiences in India and Kuwait to understand the Greek way of life and what makes the country iron-willed despite its recent financial troubles• Studied in detail about the Greek debt crisis and social and political factors that lead to its economic collapse

• Worked with the Chief Product Line Controller in analyzing monthly inventory reports to provide guidelines for decision making and reduce inventory cost• Interpreted year-end financial statements to accurately report financial ratios that provide a basis for comparison of company performance to previous years• Presented about the trends that occurred in the company’s internal costs and recommended ways to improve the layout of data on Excel to increase dynamicity and end-user accessibility