Nam Tran Email & Phone Number

Sindelfingen, Baden-Württemberg, Germany

Project Management on behalf of Mercedes-Benz AG

Sindelfingen, Baden-Württemberg, Deutschland

- Responsible for the prototype builds in a development project of the new SUV facelift- Coordination of hardware management in close collaboration with relevant departments- Oversight of pre-series vehicle assembly during the initial project phases- Continuous monitoring of maturity levels based on project milestones, with responsibility for part maturity and functional validation- Alignment on corrective actions with relevant departments in case of target deviations, including the preparation and facilitation of necessary decision-making- Leading cross-functional project management between international locations and coordinating hardware integration during pre-series build phases- Review of bill-of-materials (BOM) documentation, tracking critical parts throughout the entire process chain- Preparation and facilitation of project and technical meetings

Kempten (Allgäu), Bayern, Deutschland

Topic: Concept design of a standardized KPI system for controlling and monitoring distribution centers within CERATIZIT Group.Activities:- Mapping distribution structure and processes- KPI Requirements analysis- Perform data acquisition, processing and analysis- Determine and define relevant distribution warehouse process KPIs- Create of dashboards and status reports

Kempten (Allgäu), Bavaria, Germany

- Supporting project "Etablishment of EDI connection with customers and suppliers"- Identifying and analysing system errors and data discrepancies- Process documentation

Frankfurt Am Main Area, Germany

» Build and maintain strong, long-lasting relationship with new and existing customers» Quality management and process optimization» Research, collect and analyze relevant market information to build an Industry Library» Calculate, track, analyze and report conversion rates in Germany» Projects:• Mapping self-serve customer journey (sub project owner)• Analyzing and developing new task management concept (Project owner)• Developing new Onboarding & Training Concept for new starters (Project owner)• Developing new CRM platform (testing and reporting)• Building new department Customer Success Advisory (training)• Team merge Customer Onboarding and Account Management (training)• Expansion of iwoca branch office in Germany (recruiting champion, Interview and training)

Frankfurt Am Main Und Umgebung, Deutschland

» Drive business growth through adoption of the iwoca product for new customers» Build and maintain strong, long-lasting relationship with customers» Ensure the timely and successful delivery of solutions according to customer needs» Work with various teams on investigating and resolving queries and issues» Aid and support management team in various projects, e.g.- UBER Partnership project (contact person for Uber, regularly report project KPI’s to Uber and iwoca’s Country Manager)- Recruiting champion (involved in recruiting, hiring and training process) for iwoca Expansion project in Germany

Hannover Und Umgebung, Deutschland

» Manage 30+ employees (incl. team leaders and associates)» Coach and support all team members» Hire and train new employees» Manage the team to achieve the sale goals» Coordinate and monitor stock performance» Work with merchandising team on visual concepts and marketing activities» Generate and review daily and monthly sales report

Neuss, Nordrhein-Westfalen, Deutschland

» Manage 50+ employees (incl. staffing, scheduling, recruiting, onboarding and coaching) to achieving the sales and store targets» Coordinate and monitor of shipment and stock performance» Perform quality control and product feedback through complaint and return management» Ensure the appropriate supply of products and services in respective categories» Conduct regular market and competitive analysis and benchmarks» Omni-Channels data analysis» Regularly report the KPIs’ to the senior managers» Execute brand visual merchandising concepts and marketing activities» Adopt a customer centric attitude to offer the exclusive shopping experiences

Düsseldorf Und Umgebung, Deutschland

» Offer training on product knowledge on gender specific sets, weekly Top Sellers and current promotions» Proactive with bubbling up product and customer feedback to senior management» Aid and support the management team in every day running the store (cashier, running, fitting rooms, customer service, auditing presentations, stockroom work)» Aid the onboarding/1st shifts of new associates» Customer support and advisory in order to improve the store performance» Cooperation with the team to achieve sales goals

München, Bayern

» Customer support and advisory in order to improve the store performance» Cooperation with the team to achieve sales goals» Development and maintaining of good product knowledge to give an excellent customer service

München Und Umgebung, Deutschland

» Participation in preparation and implementation of country wide workshops» Resource analysis and preparation with respect to all market related information» Evaluation of various KPI's and data analysis to measure and steer the sale performance of regional and international BMW Financial Services markets based on various reports

Hanoi, Vietnam

Project: „How to improve your communication skill in German language“ - Workshops for Vietnamese students/workers in Hanoi and Hochiminh City.» Market research about target customers, their needs and their problems in learning German» Cooperation with language schools in development of business and marketing planning» Workshop organization and learning lessons preparation (problems' introduction, solution approach, learning methods, learning by doing, how to be integrated in a new culture...)

Hanoi, Vietnam

» Market research and potential customer identification, conducting business analysis report for the managers» Participation in business plan development in the next 10 years for Start-up , project: „Strategy consulting for Deline Architecture & Construction“» Marketing concept initiation, web and social media content management for the Restaurant Touki in Berlin-Gatow

Köln Und Umgebung, Deutschland

Köln Und Umgebung, Deutschland

Köln Und Umgebung, Deutschland

Master Of Science - Ms, Logistics, Materials, And Supply Chain Management

Bachelor Of Science (B.Sc.), Controlling & General Management

Activities and Societies: financial officer/member of student association