Nick Walker

Nick Walker Email and Phone Number

Customer Programs and Insights Lead @ Westpac
Sydney, NSW, AU
Nick Walker's Location
Greater Sydney Area, Australia
Nick Walker's Contact Details

Nick Walker work email

Nick Walker personal email

About Nick Walker

A commercially focused customer experience leader with international experience across Telecommunications, Banking & Finance & Property sectorsSpecialities: - Customer experience strategy- Customer advocacy program development and execution- Net Promoter Score® strategy, analysis & management- Differentiating the customer experience- Integrating brand into sales and service delivery- Development of closed loop voice of customer processes- Navigating and managing the complexity of matrix organisations- Contact centre management

Nick Walker's Current Company Details
Westpac

Westpac

View
Customer Programs and Insights Lead
Sydney, NSW, AU
Website:
westpac.com.au
Employees:
15860
Nick Walker Work Experience Details
  • Westpac
    Customer Programs And Insights Lead
    Westpac
    Sydney, Nsw, Au
    View
  • Westpac
    Customer Programs & Insights Lead
    Westpac Aug 2022 - Present
    Sydney, New South Wales, Australia
    View
  • Mirvac
    Customer Experience Manager
    Mirvac Feb 2015 - Aug 2022
    Sydney, Australia
    View
  • Telstra
    General Manager, Customer Experience
    Telstra Aug 2013 - Nov 2014
    Sydney, Australia
    View
  • Telstra
    General Manager, Nbn Customer Experience
    Telstra Feb 2012 - Aug 2013
    Sydney, Australia
    View
  • American Express
    Customer Experience Manager
    American Express May 2008 - Feb 2012
    Sydney, Australia
    View
  • Ge Money
    Customer Experience Manager
    Ge Money Oct 2007 - May 2008
    View
  • Singtel Optus
    Senior Business Analyst
    Singtel Optus Aug 2005 - Oct 2007
    View
  • Singtel Optus
    Business Analyst
    Singtel Optus May 2004 - Aug 2005
    View
  • Centrica Gas & Telecommunications
    Project Manager
    Centrica Gas & Telecommunications Sep 2001 - Mar 2004
    View
  • Cable & Wireless Optus
    Business Analyst
    Cable & Wireless Optus Nov 1999 - Jan 2001
    View
  • Cable & Wireless Optus
    Team Manager
    Cable & Wireless Optus Sep 1997 - Nov 1999
    View

Nick Walker Skills

Customer Experience Telecommunications Service Delivery Cross Functional Team Leadership Stakeholder Management Strategy Process Improvement Contact Centers Management Business Analysis Business Process Improvement Customer Satisfaction Vendor Management Crm Customer Retention Call Centers Program Management Project Delivery Business Case Credit Cards Team Management Change Management Call Center Customer Engagement Marketing Net Promoter Score Sales Team Leadership Business Strategy Leadership Voice Of The Customer Financial Services Business Transformation Customer Insight Customer Oriented Outsourcing Strategic Partnerships Product Management Process Engineering Customer Acquisition Business Relationship Management Relationship Management Project Portfolio Management Analytics Segmentation Mobile Devices Contact Centre Customer Loyalty Customer Focus Customer Experience Management

Frequently Asked Questions about Nick Walker

What company does Nick Walker work for?

Nick Walker works for Westpac

What is Nick Walker's role at the current company?

Nick Walker's current role is Customer Programs and Insights Lead.

What is Nick Walker's email address?

Nick Walker's email address is ni****@****vac.com

What skills is Nick Walker known for?

Nick Walker has skills like Customer Experience, Telecommunications, Service Delivery, Cross Functional Team Leadership, Stakeholder Management, Strategy, Process Improvement, Contact Centers, Management, Business Analysis, Business Process Improvement, Customer Satisfaction.

Who are Nick Walker's colleagues?

Nick Walker's colleagues are Sam Herman, Cooper Wallace, Ashwa Al Kalmashi, Jennie Hancock, Sarah Cooper, Louis Chiesa, Cyril Rodriguez.

Not the Nick Walker you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.