Nancy Barrows Email & Phone Number

Independent Contract Work

North Chicago, IL

• Provided S.T.A.R (Specialized Temporary Administrative Resource Support.) for VP & team in Global Regulatory Strategy, H.R., Portfolio & Asset Management
• Networked with Executive team, identified various needs and prioritized daily workload, demonstrated flexibility and confidentiality. High level of communication & coordination with professionalism & respect.
• Maintained heavy calendars scheduled & coordinated meetings. Arranged travel, created itineraries and reimbursements through expense reports.
• Utilized working knowledge of corporate computer systems. Detail-oriented, able to problem solve, with internal and external customers.

Greater Milwaukee Area

• Support for Nursing & Professional Development.
• Project management for Nurse Residency & the Clinical and Professional Development team. Coordinated meetings for 6 locations
• Designed flyers, Templates, forms, PowerPoint posters utilized for 15 connecting Hospitals to inspire educational programs.
• Managed challenging account payable invoicing orders at 100% success rate.Receptionist for Aurora Behavioral Health
• Managed all incoming calls. Coordinated with Security to ensure safety of items & individuals.
• Point of communication for all clients, coordinated check-in and out procedures. Cared for the needs of patients with a goal to deliver a positive Customer service experience.

Kenosha, WI

• Cared for the needs of elderly with Alzheimer's and Dementia.
• Continued my education learning integrative solutions to assist individuals with Alzheimer's disease, aging, depression, chronic pain and bipolar disorder. Volunteer, teaching and assisting people in the community..
• Provided personal & emotional care for family with Alzheimer’s disease as well as dementia patients.
• Continued education for care-giving, educated in understanding needs of individuals with anxiety, sleep disorders, ADHD, PTSD, Alzheimer' diseases, aging, depression, chronic pain, and bipolar disorder.
• Volunteered 70 hours per month teaching individuals in the community to benefit themselves in daily living.

Northfield, IL

• Support to Corporate and Legal Affairs, SVP, General Counsel, Chief Counsel of Securities, department Leadership team & Board of Directors
• Ability to prioritize work in a fast paced environment in a professional manner; arranging calendars, meetings, travel, Itineraries, expense reports, & filing according to SEC regulations.
• Project and event planning for large events.
• Designed and maintained quarterly newsletter for Board of Directors, updating members on latest business events and trends. High level of Communication with department heads, verbal and written.
• Proofread & edited compliance manuals and legal documents.
• Adept at troubleshooting & editing challenging presentations. (PowerPoint & Word)

Lincolnshire, IL

• Sr Benefits Advisor, Medicare Subject Matter Expert.
• Advised and advocated for seniors signing up for Medicare/Supplements/ Advantage and Part D Plans
• Consulted clients by phone appointment.
• Assisted in making an educated choice to fit the individual needs of each client.
• Obtained a comprehensive knowledge of Medicare insurance products, best practices, Exemplary ethics and reputation for outstanding customer service.

Kenosha County, WI

• Audited and evaluated businesses and services
• Prepared and submitted comprehensive reports after auditing customer service, cleanliness, and business practices.

Northfield, IL

• Support International Financial Planning Analysis and Reporting for three Directors, Manager and team of 20.
• Organized worldwide travel, itineraries and agendas reflecting global time zones and cities and then prepared expense reports translating from foreign to US currencies.
• Ensured smooth travel arrangements, acquired passports, visas and created invitation letters to request entry into countries as required by law.
• Partnered with human resources, Identified onboarding challenges, took the lead in creating an onboarding checklist, and onboarding manual, teaching peers.
• Reduced turnaround time on financial reports by creating a market and share report for the Finance team.

Certificate, Health/Health Care Administration/Management

Obtained Certification at University of WI , Parkside to better understand physical, psychological, and spiritual needs of individuals.

Licensed In Health & Life (Accident, Disability & Annuities), Insurance

Activities and Societies: AFFILIATIONS: Wellcare, BC/ BS IL, Anthem BC/BS, WellPoint, Aetna, Humana, United Health Care, Ucare, Health.