Nancy Acker Alexander Email & Phone Number

Allentown, Pa, Us

Bethlehem, Pennsylvania, United States

Bethlehem, Pennsylvania

Bethlehem, Pennsylvania

Supervised men’s inbound department day-to-day operations for a team 30 people by focusing on employee development through mentorship, feedback and coaching surpassing company standards.Grew warehouse staff by 50% within 1.5 years by screening over 200 hundred applicant resumes, and various interview formats, such as: group, panel, stress, behavior and serial depending on position. Launched new men’s line in Indianapolis facility. Spent 2 weeks training new team of 15 members through sharing of resources like job aids and preferred procedures, feedback both affirming and corrective to align with company standards and on-the-job training yeilding a positive roll out. Facilitated an onboarding culture themed training, called Values in Action, for warehouse of 450 employees directed at bringing the values of the company to life everyday for all team members.

Montgomeryville, Pennsylvania

Executed success of General Merchandise department by ensuring job satisfaction of team members, employee development, team building, labor planning and scheduling, and profitability meeting all company metrics. Initiated all performance management such as: yearly formal reviews, informal touch-bases, development action plans for high and low performing employees, administering written warnings and terminations.Selected for Leadership University, selective 6-month program centered around Situational Leadership. Coordinated an employee retention program including: training new “buddies”, pairing new hires and sending all communications lessening 90 day turnover by 15%.Organized on-the-job and computer-based training maintaining 95% average completion rate.

King Of Prussia, Pa

Promoted to year-long program participating in self-development including: attending 10 leadership and managerial seminars, creating monthly stretch goals and reporting its successes while meeting program deadlines each month.

Harrisburg, Pa

Executed daily operations for department of 10 employees including: performance reviews, labor planning and scheduling and organizing seasonal changeovers always meeting company deadlines.

Bel Air, Md

Trained 200+ employees on cashier and customer service procedures, creating a successful new store launch within 3-month timeframe.

Bachelor Of Science (Bs), Business Administration Management - Human Resources

Activities and Societies: Big Brothers Big Sisters, Student Athletic Advisory Committee, Habitat for Humanity

Certificate, Human Resources Management And Services