• Aggregate, analyze and assist in interpreting results of competency-based assessment to drive continuous quality improvement efforts.• Evaluate and make recommendations concerning assessment instruments and practices.• Develop tools, processes, and templates to drive assessment process improvement and efficiencies.• Develop and document training and best practices.• Guide teams and partners toward instructionally- and practically-sound assessment solutions.• Support accreditation efforts through development and maintenance of the assessment system cycle.• Assist in the development and implementation of university‐, school‐ and program‐level assessment initiatives.• Collaborate with school and organizational leaders to develop and support learning outcomes assessment plans.• Convert loose ideas into actionable and measurable projects.• Stay abreast of trends in distance learning design and delivery.

• Lead Trainer for Curriculum and Course Development (CCD) Sessions: planned schedule for faculty fly-in, developed training materials, initiated planning meetings, facilitated training sessions, and on-going mentoring.• Assisted in development of the Data Revision Report, which is enables instructional designers and SME to view data in one easy report. • Manage educational resources produced by Ansrsource: Trained Ansrsource employees, liaison between Ansrsource and academic leadership.• Train new instructional designers; designed training materials, created schedule, ordinate departmental experts for additional training in specialized areas, facilitated training sessions, and on- going mentoring. • Lead instructional designer on the high-impact course development process.• Work with faculty to design and develop high-quality online courses based on defined curriculum requirements.• Manage course development activities and deliverables for multiple courses and subject matter experts to ensure on-time delivery of course content. • Collaborate with faculty to create appropriate content and select and obtain submit matter materials for intended learning outcomes.• Apply adult and online learning principles to the design of online course and instructional media to effectively engage learners.• Advocate for learners and faculty in the design of online learning activities, instructions, and presentation.

Work with faculty to design and develop high-quality online courses based on defined curriculum requirements.• Ensure courses are suited to the adult online learner and meet Capella’s standards for presentation and instructional design.• Create strong alignment between the course competencies, assessments, and learning activities to increase learner efficiency in mastering competencies.• Understand, articulate, and use good judgment in applying course development processes, tools, and standards.• Prioritize and manage course development activities and deliverables for multiple courses and subject matter experts to ensure on-time delivery of course content.• Work with faculty to create appropriate content and select and obtain subject matter materials for intended learning outcomes, following appropriate legal, ethical, and procedural guidelines and practices.• Apply adult and online learning principles to the design of online courses and instructional media to effectively engage learners.• Advocate for learners and faculty in the design of online learning activities, instructions, and presentation.• Integrate instructional media into online courses to maximize the effectiveness of the online learning experience by increasing interaction, motivation, instruction, and practice opportunities in an online environment.• Design instructional media and technical solutions to supplement course design decisions by specifying requirements for the interactive design team and collaborating to create content.

• Facilitate and problem solve for resolution of learner issues such as faculty complaints, grade appeals, academic progress, and other academic issues.• Develop strategies for ensuring learner success such as course sequencing, time management and study strategies.• Coach learners to identify barriers and strengths for continued success.• Inform learners of issues / decisions as needed and effectively manage their concerns, needs and expectations.• Facilitate Faculty Advising Forum which is an online class to assist learners in clinical programs.• Lead team huddles and serve on Learner Resource Leadership Team.• Serve as Point Person for new advisors.• Successfully manage caseload of up to 550 learners.

• Facilitated a variety of Job Search Workshops including: Creative Job Search, Resume, Finding the Hidden Job Market, Interviewing Strategies, and Career Exploration.• Conducted group orientation sessions to explain dislocated worker services.• Coached clients to help them identify strengths and barriers to employment.• Developed Employability Development Plan for each client, including; strengths, weaknesses, goals, transferable skills and services required in achieving employment.• Performed informal vocational assessments to assist with career decisions / planning• Worked closely with training vendors to coordinate client services / training.• Successfully managed caseload of up to 50 dislocated workers.• Counseled clients to help them identify strengths and barriers to employment.