Nancy Aketch Email and Phone Number

General Insurance underwriting with the following duties and Responsibilities • • Performing administrative tasks, such as maintaining records and handling policy documents.• Providing competitive quotations to clients.• Evaluating risks, propose and prescribe rates and terms to commensurate with the level of risk before acceptance.• Liaising with insurance companies and customers.• Accepting risks from clients and placing them with underwriters.• Preparing and processing debits/credits endorsements for both renewals and new business.• Maintaining proper documentation of customer records.• Receiving customer concerns and advising line manager on issues requiring their attention.• Responding to customer inquiries, performing account updates as per client requests, and resolving customer concerns within the set turnaround time.• Make outbound calls to review customer’s current policies• Collecting background information through desk research and field visits• Following up on pending matters through both email and phone calls• Preparation of monthly reports

General Insurance Underwriting • Ensuring that systems, processes, procedures, policies, and standards applicable to underwriting and risk management are adhered to.• Providing competitive quotes that are in line with underwriting philosophy.• Examining and scrutinizing insurance proposal forms and risk notes before issuing policy documents.• Liaising with Intermediaries and direct clients in regard to their policies.• Ensuring Policy documents, endorsements and refunds are processed and issued within the set turnaround time.• Checking, consulting, and proper rating of loss-making accounts before sending out renewal invites.• Keeping detailed records of policies underwritten and decisions made. • Ensuring that systems, processes, procedures, policies, and standards applicable to underwriting and risk management are adhered to.• Complying with risk management framework and company policies.• Reviewing proposal forms and ensuring that they capture all necessary information.• Assisting in Signing policy documents and endorsements.• Attending to customer enquiries and queries from business unit channels.• Advising line manager on any issue requiring their attention.• Reviewing and negotiating renewals terms two months to expire• Ensuring proper declarations of motor certificates and required stationeries to ensure proper re-order levels.• Ensuring safe keeping and proper accounting of all company security documents like Motor certificates, cover notes, yellow cards.• Conducting risk surveys for new fire risks within 30 days of acceptance.• Issuance and processing of Security, tender and custom bonds.• Reviewing of valuation and survey reports before sharing them with the client.• Ensuring underwriting rates and terms reflect the risk before acceptance.• Responding to customer inquiries, performing account updates as per client requests, and resolving customer concerns within the set turnaround time. Preparing Monthly reports.

Motor Underwriting with the following duties and responsibilities• Providing Quotes for proposed risks.• Ensuring underwriting rates and terms reflect the risk before acceptance.• Preparing Renewal Notices• Processing of endorsements and refunds.• Ensuring timely and accurate processing of underwriting documents.• Ensuring proper declarations of motor certificates and required stationeries to ensure proper re-order levels.• Issuing motor certificates.• Issuing COMESA yellow cards.