Answer telephones and transfer to appropriate staff member. Meet and greet clients and visitors. Create and modify documents using Microsoft Office. Perform general clerical duties to include but not limited to:photocopying, faxing, mailing, and filing. Maintain hard copy and electronic filing system. Research, price, and purchase office furniture and supplies. Coordinate and maintain records for staff office space, phones, andoffice keys. Setup and coordinate meetings and conferences. Maintain and distribute staff weekly schedules. Collect and maintain PC inventory. Support staff in assigned project based work. Provide office orientation for new employees.

Accept requests for assistance or problem reports from users, Obtain necessary information from users to adequately describe therequest or problem report, Enter information into the problem tracking system, Directly respond to the request or problem if within own areas ofexpertise,Complete information on problem reports that were solved personallyand close report in problem tracking system, Direct the request or problem to the most appropriate support area(e.g., specialist, support organization), Follow up with user to ensure that requests or problem reports havebeen satisfactorily handled Perform the activities and tasks, for which this role is responsible, Apply the techniques necessary to complete the responsibilities of thisrole, Support staff in assigned project based work. Other duties as assigned. Use the tools required by these activities, tasks and techniques Answer telephones and transfer to appropriate staff member. Meet and greet clients and visitors. Create and modify documents using Microsoft Office. Perform general clerical duties to include but not limited to:photocopying, faxing, mailing, and filing. Maintain hard copy and electronic filing system. Sign for and distribute UPS/Fed Ex/Airborne packages. Research, price, and purchase office furniture and supplies. Coordinate and maintain records for staff office space, phones,parking, company credit cards and office keys. Setup and coordinate meetings and conferences. Maintain and distribute staff weekly schedules. Collect and maintain PC inventory. Other duties as assigned.

Database specialist specified in uploading opportunities and activities forthe sales people, also one of my tasks is to follow up with customer till thesale is closed.

"Wegener" U.K ,Marketing campaign doing surveys with customers more than120questions in different issues(credit card,mobiles,newspaper,insurance,bankingand cars)"Endowment" Marketing campaign,U.K (Calling customers to achieve sales fromthose whom had a problem with endowment mortgage )"Reach force"profiling campaign (calling customers and collect data as much asyou can about their marketing department and also IT Department )"ORBIT" Marketing campaign (telling our customers about our latest and newpromotions.