Nancy Cannon Email and Phone Number
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Proficient in assessing personality types to apply the appropriate communication skills to achieve the most beneficial outcome. Proven success maximizing revenue levels and improving customer retention within highly competitive markets.Passionate about developing strong client relationships and the success of the client. Thrive in high volume, fast paced environments. Excellent problem-solving skills.Proven success leading business development efforts, strategic planning, project management and expanding customer base.Possess dynamic leadership abilities concerning employee supervision and training.Technical proficiency in Microsoft office programs, Quickbooks and many POS systems.Software startup experience within the SaaS market and a variety of CRM tools.Accomplished manager with experience in operations management, food and beverage management, inventory management, business administration, customer service, cash management and relationship management.
Popmenu
View- Website:
- popmenu.com
- Employees:
- 105
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Digital Segmentation Program ManagerPopmenu Jan 2024 - PresentAtlanta, Georgia, United StatesAs a digital segmentation program manager, I oversee and manage the operations of our digital segmentation accounts. Responsible for coordinating the activities and needs of thousands of clients managing strategy, delegation, growth and implementation of our SaaS platform.
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Client Onboarding Retention ManagerPopmenu Sep 2021 - Jan 2024Atlanta, Georgia, United States• Effectively handle client escalations to retain their business and strengthen the client relationship while showing them the value of Popmenu.• Strategizing data-driven paths for positive outcomes.• Cross collaboration with multiple departments including CX, Sales, + Finance.• Monthly and quarterly reporting on data and trends to find areas of opportunity and offer solutions to maximize growth.• Created and executed multiple SOP’s around FTL and Unresponsive clients with proven results.• Deployed a series of processes to better align expectations and communication among departments to better serve our clients. • Train CX and Sales on processes, de-escalation tactics and objection handling.• Consistently maintained below 9% in retention vs sales QTR over QTR resulting in over $617K ARR in 2022.
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Senior Onboarding ConsultantPopmenu Feb 2019 - Sep 2021Woodstock, GeorgiaOrganize, train and onboard clients while managing client engagement to drive excellent client health. Ensure clients are satisfied with the service they receive and improve upon dissatisfaction. Ensure that clients understand, internalize and adopt the value of the product.Work closely with other departments in CX for a fluid Onboarding journey. Communicate client ideas to the product team to drive future system enhancements. Assist in training Onboarding team members.Success in re-selling and saving FTL accounts resulting in product launch and adoption. Assist writing a variety of SOPs for internal departmental use. Responsible for Onboarding Enterprise level accounts. Proven success in handling high volume (200+ accounts simultaneously). Consistently achieve goals set by leadership MoM.
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Customer Success Manager/ Team LeadOrderly By Siftit Nov 2017 - Jan 2019Sandy Springs, GaOrganize, train and maintain sites for customers.Train managers to utilize the information to achieve their highest profitability potential.Responsible for developing customer relationships that promote retention and loyalty.Data analysisManage and groom sites to find the best time and money saving recommendations to increase customer profitability. Ensure customers are satisfied with the service they receive and improve upon dissatisfaction. Ensures that customers understand, internalize and experience the value of the product. -
General ManagerMeehans Public House Feb 2016 - Nov 2017Vinings -
Assistant General ManagerMeehans Public House Mar 2014 - Feb 2016Atlantic StationResponsible for 30+ staffFind and schedule new events, specials, and ideas to generate new business while maintaining regular customersHandle employee scheduling, hiring and disciplinary actionsResponsible for training personnel, and managing a minimum of 6 shifts per weekProactively generate business by booking, planning and executing many catering and private parties for guestsConduct meetings with alcohol reps and take inventory as well as enter and place bar ordersStreamline all of the filing and paperwork, as well as large cash deposits
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Assistant ManagerTin Lizzy'S Cantina Sep 2012 - Mar 2014Perimeter, Buckhead, Emory Point, Midtown, Mall Of GaResponsible for 50+ person staff Maintain responsibility for human resource functions within the locations including hiring, orientations, disciplinary actions and performance appraisals. Opened and operated two high volume locations in 2013, both successful and averaging $30,000/week for one and $80,000/week for the other. Provide leadership and direction to all aspects of operational matters including sales management, customer service, cost containment, P&L management, and purchasing. Maintain high levels of customer satisfaction within a saturated market. Spearhead efforts to maximize revenue potential, expand customer base, increase customer retention, and reduce operating expenses. -
Assistant General ManagerMeehans Public House May 2012 - Sep 2012ViningsResponsible for a 30+ person staff. Locate and schedule new events, specials, and ideas to generate new business while maintaining regular customersHandle employee payroll, scheduling, hiring, and disciplinary actionsResponsible for training personnel, and managing a minimum of six shifts a weekProactively generate business by booking, planning and executing many catering and private parties for guestsConduct meetings with alcohol representatives and entered bar orders, as well as inventoryStreamline all of the filing and paperwork, as well as large cash deposits
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Supply TeacherSt. Francis Day School Aug 2011 - May 2012Roswell, GaObserving and learning tasks of teaching Elementary and Middle School students Learning different techniques to teach students with mild to severe learning disabilities Aiding with various projects within the school system Substitute teaching a variety of classes from Kindergarten to Eighth Grade After School Program/ Second Homework Hour: extra tutoring for students one on one. -
Assistant General ManagerMeehans Public House Jul 2010 - Sep 2011Sandy SpringsResponsible for a 30+ person staff. Locate and schedule new events, specials, and ideas to generate new business while maintaining regular customersHandle employee payroll, scheduling, hiring, and disciplinary actionsResponsible for training personnel, and managing a minimum of six shifts a week Proactively generate business by booking, planning and executing many catering and private parties for guestsConduct meetings with alcohol representatives and entered bar orders, as well as inventoryStreamline all of the filing and paperwork, as well as large cash deposits
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Assistant ManagerAnytime Fitness Jan 2010 - Jun 2010Valdosta, GaResponsible for selling new memberships and renewing existing memberships and giving tours of the facility Handled monetary transactions , entered data into computer, placed orders for vending machines, supplies, sanitization of the equipment and tanning beds Administered answering phones and questions as well as helping those interested in improving their physical health Supervised appointments and gaining new clients for personal trainers -
Sales AssociateLonghorn Steakhouse Mar 2006 - Nov 2009Valdosta, GaCalculated and analyzed sales and totals, developed sales and marketing strategies, train entrance employees Distributed merchandise and customer service Facilitated handling cash -
Hostess, Server, Line Cook And Salad Bar AttendantRuby Tuesday Aug 2004 - Mar 2006Valdosta, GaSkills learned in these positions were organizational, up-selling, working well with others as a team in a fast paced environment, dealing with customer service issues Understand the functions and operations of restaurants Handled monetary transactions
Nancy Cannon Skills
Nancy Cannon Education Details
Frequently Asked Questions about Nancy Cannon
What company does Nancy Cannon work for?
Nancy Cannon works for Popmenu
What is Nancy Cannon's role at the current company?
Nancy Cannon's current role is Digital Segmentation Program Manager.
What is Nancy Cannon's email address?
Nancy Cannon's email address is na****@****enu.com
What schools did Nancy Cannon attend?
Nancy Cannon attended Valdosta State University.
What skills is Nancy Cannon known for?
Nancy Cannon has skills like Customer Service, Catering, Management, Event Planning, Microsoft Office, Business Development, Sales, Team Leadership, Operations Management, Inventory Management, Sales Operations, Leadership.
Who are Nancy Cannon's colleagues?
Nancy Cannon's colleagues are Aidan Sweeney, Olivia Weiser, Jacob Short, Casey Moyer, Melanie Wisinger, Rebeca Padierna, Ricki Trawick.
Not the Nancy Cannon you were looking for?
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Nancy Davidson
Creative Account Director At Augeo | Creating Memorable Signature ExperiencesOverland Park, Ks5sticksisters.com, wellingtonexperience.com, me.com, kc.rr.com, augeomarketing.com2 913-952XXXXX
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Nancy Cannon
Richmond, Va2allscripts.com, evolenthealth.com -
3gmail.com, coloradotech.edu, coloradotech.edu10 +163030XXXXX
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